Table of Contents

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

Form 10-Q

(Mark One)

☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2026

or

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from ________ to ________

Commission File Number: 000-26481

img223655690_0.jpg

Financial Institutions, Inc.

(Exact name of registrant as specified in its charter)

New York

16-0816610

(State or other jurisdiction of

incorporation or organization)

(I.R.S. Employer

Identification No.)

220 LIBERTY STREET, WARSAW, New York

14569

(Address of principal executive offices)

(Zip Code)

(585) 786-1100

(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Securities Exchange Act of 1934:

Title of each class

Trading Symbol(s)

Name of each exchange on which registered

Common stock, par value $0.01 per share

FISI

Nasdaq Global Select Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☑ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☑ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer

☐

Accelerated filer

☑

Non-accelerated filer

☐

Smaller reporting company

☐

Emerging growth company

☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☑

The registrant had 19,686,370shares of Common Stock, $0.01 par value, outstanding as of April 28, 2026.


Table of Contents

FINANCIAL INSTITUTIONS, INC.

Form 10-Q

For the Quarterly Period Ended March 31, 2026

TABLE OF CONTENTS

PAGE

PART I.

FINANCIAL INFORMATION

ITEM 1.

Financial Statements

Consolidated Statements of Financial Condition (Unaudited) – at March 31, 2026 and December 31, 2025

3

Consolidated Statements of Operations (Unaudited) – Three months ended March 31, 2026 and 2025

4

Consolidated Statements of Comprehensive Income (Unaudited) – Three months ended March 31, 2026 and 2025

5

Consolidated Statements of Changes in Shareholders’ Equity (Unaudited) – Three months ended March 31, 2026 and 2025

6

Consolidated Statements of Cash Flows (Unaudited) – Three months ended March 31, 2026 and 2025

7

Notes to Consolidated Financial Statements (Unaudited)

8

ITEM 2.

Management’s Discussion and Analysis of Financial Condition and Results of Operations

41

ITEM 3.

Quantitative and Qualitative Disclosures About Market Risk

63

ITEM 4.

Controls and Procedures

64

PART II.

OTHER INFORMATION

ITEM 1.

Legal Proceedings

65

ITEM 1A.

Risk Factors

65

ITEM 2.

Unregistered Sales of Equity Securities and Use of Proceeds

65

ITEM 5.

Other Information

65

ITEM 6.

Exhibits

66

Signatures

67

2


Table of Contents

PART I. FINANCIAL INFORMATION

ITEM 1. Financial Statements

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Consolidated Statements of Financial Condition (Unaudited)

(Dollars in thousands, except share and per share data)

March 31,
2026

December 31,
2025

ASSETS

Cash and due from banks

$

56,285

$

57,138

Interest-bearing deposits in other banks

29,166

51,613

Total cash and cash equivalents

85,451

108,751

Securities available for sale, at fair value (amortized cost of $1,047,694 and $958,142, respectively)

1,003,697

922,472

Securities held to maturity, at amortized cost (net of allowance for credit losses of $2) (fair value of $73,283 and $76,256, respectively)

82,074

84,708

Loans held for sale

1,034

3,365

Loans (net of allowance for credit losses of $44,661 and $47,386, respectively)

4,582,926

4,610,480

Company owned life insurance

179,159

176,394

Premises and equipment, net

38,417

39,894

Goodwill

58,121

58,121

Other intangible assets, net

2,124

2,222

Other assets

261,780

267,733

Total assets

$

6,294,783

$

6,274,140

LIABILITIES AND SHAREHOLDERS’ EQUITY

Deposits:

Noninterest-bearing demand

$

953,397

$

962,724

Interest-bearing demand

744,690

672,323

Savings and money market

1,984,048

1,884,801

Time deposits

1,655,746

1,686,500

Total deposits

5,337,881

5,206,348

Short-term borrowings

114,000

109,000

Long-term borrowings, net of issuance costs of $1,379 and $1,347, respectively

78,621

193,653

Other liabilities

132,611

136,285

Total liabilities

5,663,113

5,645,286

Shareholders’ equity:

Series A 3% preferred stock, $100 par value; 1,533 shares authorized; 1,435 shares issued

143

143

Series B-1 8.48% preferred stock, $100 par value; 200,000 shares authorized;
171,413 shares issued

17,142

17,142

Total preferred equity

17,285

17,285

Common stock, $0.01 par value; 50,000,000 shares authorized; 20,699,556 shares issued

207

207

Additional paid-in capital

232,776

234,398

Retained earnings

451,479

437,139

Accumulated other comprehensive loss

(39,327

)

(33,030

)

Treasury stock, at cost; 1,013,186 and 902,149 shares, respectively

(30,750

)

(27,145

)

Total shareholders’ equity

631,670

628,854

Total liabilities and shareholders’ equity

$

6,294,783

$

6,274,140

See accompanying notes to the consolidated financial statements.

3


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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Consolidated Statements of Operations (Unaudited)

(In thousands, except per share amounts)

Three months ended
March 31,

2026

2025

Interest income:

Interest and fees on loans

$

69,495

$

68,790

Interest and dividends on investment securities

11,785

11,487

Other interest income

283

774

Total interest income

81,563

81,051

Interest expense:

Deposits

27,232

32,136

Short-term borrowings

640

491

Long-term borrowings

1,698

1,560

Total interest expense

29,570

34,187

Net interest income

51,993

46,864

Provision for credit losses

2,239

2,928

Net interest income after provision for credit losses

49,754

43,936

Noninterest income:

Service charges on deposits

1,044

1,052

Card interchange income

1,892

1,840

Investment advisory

3,061

2,737

Company owned life insurance

2,772

2,777

Investments in limited partnerships

224

415

Loan servicing

151

123

Income from derivative instruments, net

239

250

Net gain on sale of loans held for sale

125

117

Net gain on sale of investment securities

328

—

Net loss on other assets

(481

)

—

Net loss on tax credit investments

(452

)

(514

)

Other

1,770

1,576

Total noninterest income

10,673

10,373

Noninterest expense:

Salaries and employee benefits

18,601

16,898

Occupancy and equipment

3,865

3,590

Professional services

1,350

1,691

Computer and data processing

6,211

5,487

FDIC assessments

986

1,467

Advertising and promotions

524

342

Amortization of intangibles

98

107

Deposit-related charged-off items (recoveries) expense

109

(294

)

Other

3,851

4,397

Total noninterest expense

35,595

33,685

Income before income taxes

24,832

20,624

Income tax expense

3,847

3,746

Net income

$

20,985

$

16,878

Preferred stock dividends

364

365

Net income available to common shareholders

$

20,621

$

16,513

Earnings per common share (Note 2):

Basic

$

1.05

$

0.82

Diluted

$

1.04

$

0.81

Cash dividends declared per common share

$

0.32

$

0.31

See accompanying notes to the consolidated financial statements.

4


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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Consolidated Statements of Comprehensive Income (Unaudited)

(Dollars in thousands)

Three months ended
March 31,

2026

2025

Net income

$

20,985

$

16,878

Other comprehensive (loss) income, net of tax:

Securities available for sale and transferred securities

(6,185

)

11,145

Hedging derivative instruments

(140

)

(640

)

Pension and post-retirement obligations

28

104

Total other comprehensive (loss) income, net of tax

(6,297

)

10,609

Comprehensive income

$

14,688

$

27,487

See accompanying notes to the consolidated financial statements.

5


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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Consolidated Statements of Changes in Shareholders’ Equity (Unaudited)

Three months ended March 31, 2026 and 2025

(Dollars in thousands, except per share data)

Preferred
Equity

Common
Stock

Additional
Paid-in
Capital

Retained
Earnings

Accumulated
Other
Comprehensive
Loss

Treasury
Stock

Total
Shareholders’
Equity

Balance at December 31, 2025

$

17,285

$

207

$

234,398

$

437,139

$

(33,030

)

$

(27,145

)

$

628,854

Comprehensive (loss) income:

Net income

—

—

—

20,985

—

—

20,985

Other comprehensive loss, net of tax

—

—

—

—

(6,297

)

—

(6,297

)

Purchases of common stock for treasury

—

—

—

—

—

(6,130

)

(6,130

)

Share-based compensation plans:

Share-based compensation

—

—

903

—

—

—

903

Restricted stock units released

—

—

(2,525

)

—

—

2,525

—

Cash dividends declared:

Series A 3% Preferred–$0.75 per share

—

—

—

(1

)

—

—

(1

)

Series B-1 8.48% Preferred–$2.12 per share

—

—

—

(363

)

—

—

(363

)

Common–$0.32 per share

—

—

—

(6,281

)

—

—

(6,281

)

Balance at March 31, 2026

$

17,285

$

207

$

232,776

$

451,479

$

(39,327

)

$

(30,750

)

$

631,670

Balance at December 31, 2024

$

17,285

$

207

$

233,421

$

388,665

$

(52,604

)

$

(17,990

)

$

568,984

Comprehensive income (loss):

Net income

—

—

—

16,878

—

—

16,878

Other comprehensive income, net of tax

—

—

—

—

10,609

—

10,609

Purchases of common stock for treasury

—

—

—

—

—

(481

)

(481

)

Share-based compensation plans:

Share-based compensation

—

—

506

—

—

—

506

Restricted stock units released

—

—

(1,452

)

—

—

1,452

—

Restricted stock awards issued

—

—

(19

)

—

—

19

—

Stock awards

—

—

(1

)

—

—

19

18

Cash dividends declared:

Series A 3% Preferred–$0.75 per share

—

—

—

(1

)

—

—

(1

)

Series B-1 8.48% Preferred–$2.12 per share

—

—

—

(364

)

—

—

(364

)

Common–$0.31 per share

—

—

—

(6,221

)

—

—

(6,221

)

Balance at March 31, 2025

$

17,285

$

207

$

232,455

$

398,957

$

(41,995

)

$

(16,981

)

$

589,928

See accompanying notes to the consolidated financial statements.

6


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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Consolidated Statements of Cash Flows (Unaudited)

(Dollars in thousands)

Three months ended
March 31,

2026

2025

Cash flows from operating activities:

Net income

$

20,985

$

16,878

Adjustments to reconcile net income to net cash provided by operating activities:

Depreciation and amortization

1,802

1,910

Net (accretion) amortization of (discounts) premiums on securities

(2,003

)

(962

)

Provision for credit losses

2,239

2,928

Share-based compensation

903

506

Deferred income tax expense

1,628

483

Proceeds from sale of loans held for sale

10,946

6,888

Originations of loans held for sale

(8,490

)

(4,878

)

Income on company owned life insurance

(2,772

)

(2,777

)

Net gain on sale of loans held for sale

(125

)

(117

)

Net gain on investment securities

(328

)

—

Net loss on other assets

481

—

Decrease in other assets

2,892

10,982

Decrease in other liabilities

(4,470

)

(21,836

)

Net cash provided by operating activities

23,688

10,005

Cash flows from investing activities:

Purchases of investment securities:

Available for sale

(152,968

)

(15,879

)

Held to maturity

(747

)

(1,235

)

Proceeds from principal payments, maturities and calls on investment securities:

Available for sale securities

51,642

15,965

Held to maturity

3,380

4,104

Proceeds from sales of securities available for sale

18,379

—

Net decrease (increase) in loans

25,199

(76,443

)

Purchase of company owned life insurance

(22

)

(72,984

)

Purchases of premises and equipment

(650

)

(816

)

Net cash used in investing activities

(55,787

)

(147,288

)

Cash flows from financing activities:

Net increase in deposits

131,533

268,179

Short-term borrowings, by original maturity:

Net increase (decrease) in short-term borrowings

5,000

(44,000

)

Repayment of long-term borrowings

(115,000

)

—

Purchases of common stock for treasury

(6,130

)

(481

)

Cash dividends paid to common and preferred shareholders

(6,604

)

(6,384

)

Net cash provided by financing activities

8,799

217,314

Net (decrease) increase in cash and cash equivalents

(23,300

)

80,031

Cash and cash equivalents, beginning of period

108,751

87,321

Cash and cash equivalents, end of period

$

85,451

$

167,352

See accompanying notes to the consolidated financial statements.

7


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(1.) BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Nature of Operations

Financial Institutions, Inc. (individually referred to herein as the “Parent Company,” or “Parent,” and together with its subsidiaries, collectively referred to herein as the “Company”) is a financial holding company organized in 1931 under the laws of New York State (“New York”). The Parent's common stock is traded on the Nasdaq Global Select Market under the ticker symbol “FISI.” The Company provides diversified financial services through its subsidiaries, Five Star Bank (the “Bank”), a New York chartered bank, which provides a full range of banking services to consumer, commercial and municipal customers in Western and Central New York, and commercial loans in the Mid-Atlantic region, through a loan production office in Ellicott City, Maryland (a suburb of Baltimore, Maryland) and the Central New York region, through an office in Syracuse, New York; and Courier Capital, LLC (“Courier Capital”), an SEC-registered investment advisory and wealth management firm. The Company provides a full range of banking and related financial services to consumer, commercial and municipal customers through its bank and non-bank subsidiaries.

Basis of Presentation

The accompanying unaudited interim consolidated financial statements include the accounts of the Company and its subsidiaries. All significant intercompany accounts and transactions have been eliminated in consolidation. The Company’s accounting and reporting policies conform to U.S. generally accepted accounting principles (“GAAP”). Certain information and footnote disclosures normally included in financial statements prepared in conformity with GAAP have been condensed or omitted pursuant to such rules and regulations. However, in the opinion of management, the accompanying consolidated financial statements reflect all adjustments of a normal and recurring nature necessary for a fair presentation of the consolidated statements of financial condition, income, comprehensive income, changes in shareholders’ equity and cash flows for the periods indicated and contain adequate disclosures to make the information presented not misleading. These unaudited interim consolidated financial statements should be read in conjunction with the Company’s audited annual consolidated financial statements for the year ended December 31, 2025 included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2025. The results of operations for any interim periods are not necessarily indicative of the results which may be expected for the entire year or any other period.

Reclassifications

Certain reclassifications of previously reported amounts have been made to conform to the current year’s presentation. Such reclassifications did not impact net income or shareholders’ equity as previously reported.

Use of Estimates

The preparation of these financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. These estimates and assumptions are based on management’s best estimates and judgments and are evaluated on an ongoing basis using historical experience and other factors including the current economic environment. The Company adjusts these estimates and assumptions when facts and circumstances dictate. Actual results could differ from those estimates and assumptions.

Subsequent Events

The Company has evaluated events and transactions for potential recognition or disclosure through the day the financial statements were issued and determined there were no material recognizable subsequent events.

Cash and Cash Equivalents and Cash Flow Reporting

Cash and cash equivalents include cash and due from banks, federal funds sold and interest-bearing deposits in other banks. Net cash flows are reported for loans, deposit transactions and short-term borrowings of three months or less.

Supplemental cash flow information is summarized as follows for the three months ended March 31, 2026, and 2025 (in thousands):

2026

2025

Supplemental information:

Cash paid for interest

$

22,057

$

36,246

Cash paid for income taxes

—

—

Noncash investing and financing activities:

Real estate and other assets acquired in settlement of loans

94

60

Transfer of premises and equipment to assets held for sale

425

—

Accrued and declared unpaid dividends

6,645

6,586

8


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(1.) BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued)

Accounting Standards Recently Adopted or Issued

Standards Adopted in 2026

None.

Standards Not Yet Effective

In November 2024, the FASB issued ASU 2024-03, Income Statement—Reporting Comprehensive Income—Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses. The amendments require the disclosure of specified information about certain costs and expenses, in the notes to the financial statements. The amendments are effective for fiscal years beginning after December 15, 2026, and interim periods within fiscal years beginning after December 15, 2027. Early adoption is permitted. This ASU affects financial statement disclosure only, and will not have a material impact on the Company’s operations or financial condition.

In November 2025, the FASB issued ASU 2025-08, Financial Instruments—Credit Losses (Topic 326): Purchased Loans. The ASU introduces the concept of purchased seasoned loans and requires certain acquired loans (excluding credit cards) that have not experienced significant credit deterioration since origination to be accounted for using the gross-up method. The amendments clarify initial and subsequent measurement, including recognition of an allowance for credit losses at acquisition with an offsetting gross-up to the purchase price, and require purchased seasoned loans to follow the same interest income recognition model as originated financial assets. The ASU also updates disclosure requirements to include separate presentation of the initial allowance recognized for purchased seasoned loans. The amendments in this Update are effective for annual reporting periods beginning after December 15, 2026, and interim reporting periods within those annual reporting periods, and should be applied prospectively to loans that are acquired on or after the initial application date. Early adoption is permitted. The Company is currently evaluating the impact of this ASU, but it is not expected to have a material impact on its financial statements.

In November 2025, the FASB issued ASU 2025-09, Derivative and Hedging (Topic 815): Hedge Accounting Improvements. The five issues addressed in this Update are intended to better reflect those strategies in financial reporting by enabling entities to achieve and maintain hedge accounting for highly effective economic hedges of forecasted transactions. The amendments are effective for annual and reporting periods beginning after December 15, 2026, and interim periods within those annual reporting periods, and should be applied on a prospective basis for all hedging relationships. An election may be made to adopt the amendments in this update for hedging relationships that exist as of the date of adoption. The Company is currently evaluating the impact of this ASU, but it does not expect it to have a material impact on its consolidated financial statements.

In December 2025, the FASB issued ASU 2025-11, Interim Reporting (Topic 270): Narrow-Scope Improvements. The amendments provide guidance on accounting and disclosures specific to interim reporting. The amendments are effective for interim reporting periods in fiscal years beginning after December 15, 2027. Early adoption is permitted. The Company is currently assessing this ASU and the impact, if any, it will have on disclosures within our interim financial statements.

9


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(2.) EARNINGS PER COMMON SHARE (“EPS”)

The following table presents a reconciliation of the earnings and shares used in calculating basic and diluted EPS (in thousands, except per share amounts). All outstanding unvested share-based payment awards that contain rights to non-forfeitable dividends are considered participating securities. There were no participating securities outstanding for the three months ended March 31, 2026 and 2025. Therefore, the two-class method of calculating basic and diluted EPS was not applicable for the periods presented.

Three months ended
March 31,

2026

2025

Net income available to common shareholders

$

20,621

$

16,513

Weighted average common shares outstanding:

Total shares issued

20,700

20,700

Unvested restricted stock awards

(7

)

(10

)

Treasury shares

(1,051

)

(617

)

Total basic weighted average common shares outstanding

19,642

20,073

Incremental shares from assumed:

Vesting of restricted stock awards

280

212

Total diluted weighted average common shares outstanding

19,922

20,285

Basic earnings per common share

$

1.05

$

0.82

Diluted earnings per common share

$

1.04

$

0.81

For the three months ended March 31, 2026 and 2025, no average shares were excluded from the computation of diluted EPS because the effect would be antidilutive.

10


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(3.) INVESTMENT SECURITIES

The amortized cost and fair value of investment securities, by security type, are summarized below (in thousands):

Amortized

Unrealized

Unrealized

Fair

Cost

Gains

Losses

Value

March 31, 2026

Securities available for sale:

U.S. Treasury bills

$

99,791

$

—

$

1

$

99,790

Mortgage-backed securities:

Residential mortgage-backed securities

440,697

3,857

21,007

423,547

Commercial mortgage-backed securities

5,082

72

—

5,154

Residential collateralized mortgage obligations

126,197

737

3,186

123,748

Commercial collateralized mortgage obligations

317,726

15

24,594

293,147

Total mortgage-backed securities

889,702

4,681

48,787

845,596

Other debt securities

58,201

569

459

58,311

Total available for sale securities

$

1,047,694

$

5,250

$

49,247

$

1,003,697

Securities held to maturity:

U.S. Government agencies and government sponsored enterprises

$

6,851

$

—

$

162

$

6,689

State and political subdivisions

31,704

3

4,741

26,966

Mortgage-backed securities:

Residential mortgage-backed securities

21,837

—

2,243

19,594

Commercial mortgage-backed securities

4,958

—

687

4,271

Residential collateralized mortgage obligations

16,143

—

952

15,191

Commercial collateralized mortgage obligations

583

—

11

572

Total mortgage-backed securities

43,521

—

3,893

39,628

Total held to maturity securities

82,076

$

3

$

8,796

$

73,283

Allowance for credit losses–securities

(2

)

Total held to maturity securities, net

$

82,074

December 31, 2025

Securities available for sale:

Mortgage-backed securities:

Residential mortgage-backed securities

$

472,898

$

8,445

$

20,775

$

460,568

Commercial mortgage-backed securities

5,089

62

—

5,151

Residential collateralized mortgage obligations

117,118

1,409

3,095

115,432

Commercial collateralized mortgage obligations

318,429

225

22,174

296,480

Total mortgage-backed securities

913,534

10,141

46,044

877,631

Other debt securities

44,608

470

237

44,841

Total available for sale securities

$

958,142

$

10,611

$

46,281

$

922,472

Securities held to maturity:

U.S. Government agencies and government sponsored enterprises

$

6,813

$

—

$

124

$

6,689

State and political subdivisions

32,829

28

4,577

28,280

Mortgage-backed securities:

Residential mortgage-backed securities

22,319

—

2,191

20,128

Commercial mortgage-backed securities

4,965

—

693

4,272

Residential collateralized mortgage obligations

17,172

—

887

16,285

Commercial collateralized mortgage obligations

612

—

10

602

Total mortgage-backed securities

45,068

—

3,781

41,287

Total held to maturity securities

84,710

$

28

$

8,482

$

76,256

Allowance for credit losses–securities

(2

)

Total held to maturity securities, net

$

84,708

11


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(3.) INVESTMENT SECURITIES (Continued)

The Company elected to exclude accrued interest receivable (“AIR”) from the amortized cost basis of debt securities disclosed throughout this footnote. For available for sale (“AFS”) debt securities, AIR totaled $3.8 million and $3.5 million as of March 31, 2026 and December 31, 2025, respectively. For held to maturity (“HTM”) debt securities, AIR totaled $366 thousand and $348 thousand as of March 31, 2026 and December 31, 2025, respectively. AIR is included in other assets on the Company’s consolidated statements of financial condition.

For the three months ended March 31, 2026 and 2025, the provision for credit losses for HTM investment securities was less than $1 thousand in each period.

Investment securities with a total fair value of $1.03 billion and $860.3 million at March 31, 2026 and December 31, 2025, respectively, were pledged as collateral to secure public deposits and for other purposes required or permitted by law.

Interest and dividends on investment securities for the three months ended March 31, 2026 and 2025 are summarized as follows (in thousands):

Three months ended
March 31,

2026

2025

Taxable interest and dividends

$

11,627

$

11,267

Tax-exempt interest and dividends

158

220

Total interest and dividends on investment securities

$

11,785

$

11,487

The proceeds and related gain or loss on sales of AFS securities for the three months ended March 31, 2026 and 2025 were as follows (in thousands):

Three months ended
March 31,

2026

2025

Proceeds from sales

$

18,379

$

—

Gross realized gains

328

—

Gross realized losses

—

—

The scheduled maturities of securities available for sale and securities held to maturity at March 31, 2026 are shown below (in thousands). Actual expected maturities may differ from contractual maturities because issuers may have the right to call or prepay obligations.

Amortized

Fair

Cost

Value

Debt securities available for sale:

Due in one year or less

$

99,791

$

99,790

Due after one to five years

3,138

3,043

Due after five years through ten years

55,097

55,303

Due after ten years

889,668

845,561

Total available for sale securities

$

1,047,694

$

1,003,697

Debt securities held to maturity:

Due in one year or less

$

4,960

$

4,949

Due after one to five years

14,562

13,978

Due after five years through ten years

17,331

15,321

Due after ten years

45,223

39,035

Total held to maturity securities

$

82,076

$

73,283

12


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(3.) INVESTMENT SECURITIES (Continued)

Unrealized losses on investment securities for which an allowance for credit losses has not been recorded and the fair value of the related securities, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position, were as follows (in thousands):

Less than 12 months

12 months or longer

Total

Fair

Unrealized

Fair

Unrealized

Fair

Unrealized

Value

Losses

Value

Losses

Value

Losses

March 31, 2026

Securities available for sale:

U.S. Treasury bills

$

99,790

$

1

$

—

$

—

$

99,790

$

1

Mortgage-backed securities:

Residential mortgage-backed securities

9,130

140

90,784

20,867

99,914

21,007

Commecial mortgage-backed securities

—

—

—

—

—

—

Residential collateralized mortgage obligations

9,495

44

10,396

3,142

19,891

3,186

Commercial collateralized mortgage obligations

185,711

4,179

98,856

20,415

284,567

24,594

Total mortgage-backed securities

204,336

4,363

200,036

44,424

404,372

48,787

Other debt securities

31,542

459

—

—

31,542

459

Total AFS debt securities with unrealized losses

$

335,668

$

4,823

$

200,036

$

44,424

$

535,704

$

49,247

December 31, 2025

Securities available for sale:

Mortgage-backed securities:

Residential mortgage-backed securities

9,525

40

93,253

20,735

102,778

20,775

Commecial mortgage-backed securities

—

—

—

—

—

—

Residential collateralized mortgage obligations

9,831

1

10,797

3,094

20,628

3,095

Commercial collateralized mortgage obligations

117,443

2,257

114,938

19,917

232,381

22,174

Total mortgage-backed securities

136,799

2,298

218,988

43,746

355,787

—

46,044

Other debt securities

19,124

237

—

—

19,124

237

Total AFS debt securities with unrealized losses

$

155,923

$

2,535

$

218,988

$

43,746

$

374,911

$

46,281

13


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(3.) INVESTMENT SECURITIES (Continued)

The total number of AFS securities’ positions in the investment portfolio in an unrealized loss position, for which an allowance for credit losses had not been recorded, was 66 at March 31, 2026 and 54 at December 31, 2025. At March 31, 2026, the Company had a position in 35 investment securities with a fair value of $200.0 million and a total unrealized loss of $44.4 million that had been in a continuous unrealized loss position for more than 12 months, and a total of 31 securities’ positions in the Company’s investment portfolio with a fair value of $335.7 million and a total unrealized loss of $4.8 million that had been in a continuous unrealized loss position for less than 12 months. The unrealized loss on investment securities was predominantly caused by changes in market interest rates subsequent to purchase. The fair value of most of the Company’s portfolio fluctuates as market interest rates change.

Securities Available for Sale

As of March 31, 2026 and December 31, 2025, no allowance for credit losses had been recognized on AFS securities in an unrealized loss position as management does not believe any of the securities were impaired due to reasons of credit quality. This is based upon our analysis of the underlying risk characteristics, including credit ratings, and other qualitative factors related to our available for sale securities and in consideration of our historical credit loss experience and internal forecasts. The issuers of these securities continue to make timely principal and interest payments under the contractual terms of the securities. Furthermore, the Company expects to recover the amortized cost basis of its investments and more than likely will not need to sell before the recovery period for operating purposes, with no impairment identified. As the portfolio is managed from a liquidity, earnings, and risk standpoint, sales from the AFS portfolio may be warranted based upon prevailing market factors. The unrealized losses are due to increases in market interest rates over the yields available at the time the underlying securities were purchased. The fair value is expected to recover as the securities approach their maturity date or repricing date or if market yields for such investments decline.

Securities Held to Maturity

The Company’s HTM investment securities include debt securities that are issued by U.S. government agencies or U.S. government-sponsored enterprises. These securities carry the explicit and/or implicit guarantee of the U.S. government, are widely recognized as “risk free,” and have a long history of zero credit loss. In addition, the Company’s HTM investment securities include debt securities that are issued by state and local government agencies, or municipal bonds.

The Company monitors the credit quality of our municipal bonds through the use of a credit rating agency or by ratings that are derived by an internal scoring model. The scoring methodology for the internally derived ratings is based on a series of financial ratios for the municipality being reviewed as compared to typical industry figures. This information is used to determine the financial strengths and weaknesses of the municipality, which is indicated with a numeric rating. This number is then converted into a letter rating to better match the system used by the credit rating agencies. As of March 31, 2026, $28.6 million of our municipal bonds were rated as an equivalent to Standard & Poor’s A/AA/AAA, with $3.1 million internally rated to be the equivalent of Standard & Poor’s A/AA/AAA rating. Additionally, no municipal bonds were rated below investment grade. As of December 31, 2025, $28.8 million of our municipal bonds were rated as an equivalent to Standard & Poor’s A/AA/AAA, with $4.1 million internally rated to be the equivalent of Standard & Poor’s A/AA/AAA rating, and no municipal bonds were rated below investment grade.

As of March 31, 2026 and December 31, 2025, the Company had no past due or nonaccrual held to maturity investment securities.

14


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(4.) LOANS

The Company’s loan portfolio consisted of the following as of the dates indicated (in thousands):

Principal
Amount
Outstanding

Net Deferred
Loan (Fees)
Costs

Loans,
Net

March 31, 2026

Commercial business

$

745,698

$

727

$

746,425

Commercial mortgage–construction

516,066

(2,451

)

513,615

Commercial mortgage–multifamily

579,368

(637

)

578,731

Commercial mortgage–non-owner occupied

923,775

(1,147

)

922,628

Commercial mortgage–owner occupied

316,784

(3

)

316,781

Residential real estate loans

645,069

7,792

652,861

Residential real estate lines

71,068

3,711

74,779

Consumer indirect

764,016

23,872

787,888

Other consumer

33,790

89

33,879

Total

$

4,595,634

$

31,953

4,627,587

Allowance for credit losses–loans

(44,661

)

Total loans, net

$

4,582,926

December 31, 2025

Commercial business

$

737,578

$

729

$

738,307

Commercial mortgage–construction

491,035

(2,477

)

488,558

Commercial mortgage–multifamily

589,437

(705

)

588,732

Commercial mortgage–non-owner occupied

943,514

(1,295

)

942,219

Commercial mortgage–owner occupied

322,782

(6

)

322,776

Residential real estate loans

648,188

8,813

657,001

Residential real estate lines

71,928

3,193

75,121

Consumer indirect

782,802

24,508

807,310

Other consumer

37,746

96

37,842

Total

$

4,625,010

$

32,856

4,657,866

Allowance for credit losses–loans

(47,386

)

Total loans, net

$

4,610,480

Loans held for sale (not included above) were comprised entirely of residential real estate mortgages and totaled $1.0 million and $3.4 million as of March 31, 2026 and December 31, 2025, respectively.

The Company sells certain qualifying newly originated or refinanced residential real estate loans on the secondary market. Residential real estate loans serviced for others, which are not included in the consolidated statements of financial condition, amounted to $297.8 million and $293.3 million as of March 31, 2026 and December 31, 2025, respectively.

The Company elected to exclude AIR from the amortized cost basis of loans disclosed throughout this footnote. As of both March 31, 2026, and December 31, 2025, AIR for loans totaled $21.3 million, and is included in other assets on the Company’s consolidated statements of financial condition.

15


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(4.) LOANS (Continued)

Past Due Loans Aging

The Company’s recorded investment, by loan class, in current and nonaccrual loans, as well as an analysis of accruing delinquent loans is set forth as of the dates indicated (in thousands):

30-59 Days
Past Due

60-89 Days
Past Due

Greater
Than
90 Days

Total Past
Due

Nonaccrual

Current

Total
Loans

Nonaccrual
with no specific
allowance

March 31, 2026

Commercial business

$

395

$

—

$

—

$

395

$

6,698

$

738,605

$

745,698

$

6,338

Commercial mortgage–construction

—

2,507

—

2,507

20,520

493,039

516,066

20,520

Commercial mortgage–multifamily

—

—

—

—

540

578,828

579,368

540

Commercial mortgage–non-owner occupied

—

—

—

—

—

923,775

923,775

—

Commercial mortgage–owner occupied

29

—

—

29

983

315,772

316,784

983

Residential real estate loans

1,737

—

—

1,737

7,434

635,898

645,069

7,434

Residential real estate lines

236

15

—

251

431

70,386

71,068

431

Consumer indirect

8,746

2,205

14

10,965

1,753

751,298

764,016

1,753

Other consumer

70

25

—

95

102

33,593

33,790

102

Total loans, gross

$

11,213

$

4,752

$

14

$

15,979

$

38,461

$

4,541,194

$

4,595,634

$

38,101

December 31, 2025

Commercial business

$

294

$

163

$

670

$

1,127

$

4,039

$

732,412

$

737,578

$

528

Commercial mortgage–construction

—

2,463

—

2,463

20,321

468,251

491,035

20,321

Commercial mortgage–multifamily

3,278

—

—

3,278

540

585,619

589,437

540

Commercial mortgage–non-owner occupied

—

—

—

—

—

943,514

943,514

—

Commercial mortgage–owner occupied

—

—

—

—

1,095

321,687

322,782

1,095

Residential real estate loans

3,274

161

—

3,435

6,443

638,310

648,188

6,443

Residential real estate lines

421

-

—

421

374

71,133

71,928

374

Consumer indirect

14,124

2,135

—

16,259

2,155

764,388

782,802

2,155

Other consumer

1,296

198

—

1,494

118

36,134

37,746

118

Total loans, gross

$

22,687

$

5,120

$

670

$

28,477

$

35,085

$

4,561,448

$

4,625,010

$

31,574

There were no consumer overdrafts which were past due greater than 90 days as of March 31, 2026 and $47 thousand as of December 31, 2025. Consumer overdrafts are overdrawn deposit accounts which have been reclassified as loans but by their terms do not accrue interest.

Interest income on nonaccrual loans, if recognized, is recorded using the cash basis method of accounting. There was no interest income recognized on nonaccrual loans during the three months ended March 31, 2026 and 2025. Estimated interest income of $195 thousand and $324 thousand for the three months ended March 31, 2026 and 2025, respectively, would have been recorded if all such loans had been accruing interest according to their original contractual terms.

16


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(4.) LOANS (Continued)

Loan Modifications for Borrowers Experiencing Financial Difficulty

Loans may be modified when it is determined that a borrower is experiencing financial difficulty. Loan modifications may include principal forgiveness, interest rate reduction, an other-than-insignificant payment delay, and term extensions, or a combination of these concessions.

The following table presents the amortized cost basis of loans modified to borrowers experiencing financial difficulty, disaggregated by loan class and type of concession granted at March 31, 2026 (in thousands):

Term Extension

Amortized Cost Basis

% of Total Loans

Loan Type

Commercial business

$

—

0.0

%

Commercial mortgage–construction

—

0.0

%

Commercial mortgage–multifamily

—

0.0

%

Commercial mortgage–non-owner occupied

—

0.0

%

Commercial mortgage–owner occupied

—

0.0

%

Residential real estate loans

2,180

0.1

%

Residential real estate lines

—

0.0

%

Consumer indirect

—

0.0

%

Other consumer

—

0.0

%

Total

$

2,180

0.1

%

The following table describes the financial effect of the modifications made to borrowers experiencing financial difficulty during the three months ended March 31, 2026 and 2025:

Term Extension

Loan Type

Financial Effect

Residential real estate loans

Added a weighted average 10.14 years to the life of the loan, which reduced the monthly payment amount for the borrower.

The Company closely monitors the performance of loans that are modified to borrowers experiencing financial difficulty to understand the effectiveness of its modification efforts. The following table depicts the performance of loans that have been modified in the twelve months ended March 31, 2026 (in thousands):

Payment Status (Amortized Cost Basis)

Current

30-89 Days
Past Due

90+ Days
Past Due

Loan Type

Commercial business

$

—

$

—

$

—

Commercial mortgage–construction

—

—

—

Commercial mortgage–multifamily

—

—

—

Commercial mortgage–non-owner occupied

—

—

—

Commercial mortgage–owner occupied

—

—

—

Residential real estate loans

1,596

215

369

Residential real estate lines

—

—

—

Consumer indirect

—

—

—

Other consumer

—

—

—

Total

$

1,596

$

215

$

369

17


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(4.) LOANS (Continued)

Collateral Dependent Loans

Management has determined that specific commercial loans on nonaccrual status, all loans that have had their terms restructured when a borrower is experiencing financial difficulty, and other loans deemed appropriate by management where repayment is expected to be provided substantially through the operation or sale of the collateral to be collateral dependent loans. The following table presents the amortized cost basis of collateral dependent loans by collateral type as of March 31, 2026 and December 31, 2025 (in thousands):

Collateral type

Business assets

Real property

Total

Specific Reserve

March 31, 2026

Commercial business

$

6,191

$

221

$

6,412

$

189

Commercial mortgage–construction

—

20,520

20,520

—

Commercial mortgage–multifamily

—

4,723

4,723

—

Commercial mortgage–non-owner occupied

—

13,198

13,198

—

Commercial mortgage–owner occupied

—

5,440

5,440

3,132

Total

$

6,191

$

44,102

$

50,293

$

3,321

December 31, 2025

Commercial business

$

6,148

$

3,155

$

9,303

$

3,218

Commercial mortgage–construction

—

20,321

20,321

—

Commercial mortgage–multifamily

—

4,735

4,735

—

Commercial mortgage–non-owner occupied

—

12,994

12,994

—

Commercial mortgage–owner occupied

—

1,406

1,406

—

Total

$

6,148

$

42,611

$

48,759

$

3,218

Credit Quality Indicators

The Company categorizes loans into risk categories based on relevant information about the ability of borrowers to service their debt such as: current financial information, historical payment experience, credit documentation, public information, and current economic trends, among other factors such as the fair value of collateral. The Company analyzes commercial business and commercial mortgage loans individually by classifying the loans as to credit risk. Commercial loans are generally evaluated annually depending on the size of the relationship, unless the credit quality of a loan deteriorates to a level of “special mention” or below, when the loan is evaluated quarterly. For pass-rated loans (risk rating 1-4), interim reviews may take place if circumstances of the borrower or industry warrant a more frequent review. The Company uses the following definitions for risk ratings:

Special Mention: Loans classified as special mention have a potential weakness that deserves management’s close attention. If left uncorrected, these potential weaknesses may result in deterioration of the repayment prospects for the loan or of the Company’s credit position at some future date.

Substandard: Loans classified as substandard are inadequately protected by the current net worth and paying capacity of the obligor or of the collateral pledged, if any. Loans so classified have a well-defined weakness or weaknesses that jeopardize the liquidation of the debt. They are characterized by the distinct possibility that the Company will sustain some loss if the deficiencies are not corrected.

Doubtful: Loans classified as doubtful have all the weaknesses inherent in those classified as substandard, with the added characteristic that the weaknesses make collection or liquidation in full, on the basis of currently existing facts, conditions, and values, highly questionable and improbable. Due to the high probability of loss, nonaccrual accounting is required for all assets listed as doubtful.

Loans that do not meet the criteria above that are analyzed individually as part of the process described above are considered “uncriticized” or pass-rated loans and are included in groups of homogeneous loans with similar risk and loss characteristics.

18


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(4.) LOANS (Continued)

The following tables set forth the Company’s commercial loan portfolio, categorized by internally assigned asset classification, as of the dates indicated (in thousands):

Term Loans Amortized Cost Basis by Origination Year

2026

2025

2024

2023

2022

Prior

Revolving
Loans
Amortized
Cost Basis

Revolving
Loans
Converted
to Term

Total

March 31, 2026

Commercial business:

Uncriticized

$

45,317

$

143,782

$

84,222

$

68,414

$

33,723

$

53,407

$

296,341

$

—

$

725,206

Special mention

—

23

2,316

2,633

—

409

6,278

—

11,659

Substandard

—

—

—

289

—

165

8,191

—

8,645

Doubtful

—

—

108

—

166

172

469

—

915

Total

$

45,317

$

143,805

$

86,646

$

71,336

$

33,889

$

54,153

$

311,279

$

—

$

746,425

Current period gross charge-offs

$

—

$

—

$

114

$

—

$

2,934

$

—

$

—

$

—

$

3,048

Commercial mortgage–construction

Uncriticized

$

11,964

$

121,594

$

96,986

$

142,472

$

100,453

$

7,612

$

—

$

—

$

481,081

Special mention

—

—

—

6,240

3,267

2,507

—

—

12,014

Substandard

—

—

—

—

—

—

—

—

—

Doubtful

—

—

—

—

—

20,520

—

—

20,520

Total

$

11,964

$

121,594

$

96,986

$

148,712

$

103,720

$

30,639

$

—

$

—

$

513,615

Current period gross charge-offs

$

—

$

—

$

—

$

—

$

—

$

—

$

—

$

—

$

—

Commercial mortgage–multifamily

Uncriticized

$

11,727

$

77,685

$

22,738

$

105,296

$

121,583

$

222,912

$

—

$

—

$

561,941

Special mention

—

—

—

—

—

11,332

—

—

11,332

Substandard

—

—

—

—

4,183

735

—

—

4,918

Doubtful

—

—

—

—

—

540

—

—

540

Total

$

11,727

$

77,685

$

22,738

$

105,296

$

125,766

$

235,519

$

—

$

—

$

578,731

Current period gross charge-offs

$

—

$

—

$

—

$

—

$

—

$

—

$

—

$

—

$

—

Commercial mortgage–non-owner occupied

Uncriticized

$

15,921

$

170,392

$

84,132

$

50,232

$

243,430

$

333,311

$

—

$

—

$

897,418

Special mention

—

—

—

—

—

7,402

—

—

7,402

Substandard

—

4,457

—

13,198

—

153

—

—

17,808

Doubtful

—

—

—

—

—

—

—

—

—

Total

$

15,921

$

174,849

$

84,132

$

63,430

$

243,430

$

340,866

$

—

$

—

$

922,628

Current period gross charge-offs

$

—

$

—

$

—

$

—

$

—

$

—

$

—

$

—

$

—

Commercial mortgage–owner occupied

Uncriticized

$

4,854

$

34,624

$

73,596

$

20,450

$

56,417

$

124,863

$

—

$

—

$

314,804

Special mention

—

—

—

—

—

423

—

—

423

Substandard

—

373

—

—

—

509

—

—

882

Doubtful

—

—

—

—

—

672

—

—

672

Total

$

4,854

$

34,997

$

73,596

$

20,450

$

56,417

$

126,467

$

—

$

—

$

316,781

Current period gross charge-offs

$

—

$

—

$

—

$

—

$

—

$

—

$

—

$

—

$

—

19


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(4.) LOANS (Continued)

Term Loans Amortized Cost Basis by Origination Year

2025

2024

2023

2022

2021

Prior

Revolving
Loans
Amortized
Cost Basis

Revolving
Loans
Converted
to Term

Total

December 31, 2025

Commercial business:

Uncriticized

$

157,771

$

89,340

$

69,005

$

37,834

$

33,956

$

24,534

$

301,296

$

—

$

713,736

Special mention

13

2,332

2,672

—

2

458

6,651

—

12,128

Substandard

—

12

341

7

—

162

8,005

—

8,527

Doubtful

—

164

—

3,101

—

172

479

—

3,916

Total

$

157,784

$

91,848

$

72,018

$

40,942

$

33,958

$

25,326

$

316,431

$

—

$

738,307

Current period gross write-offs

$

—

$

75

$

2

$

1,994

$

35

$

200

$

—

$

—

$

2,306

Commercial mortgage–construction

Uncriticized

$

85,790

$

108,496

$

150,093

$

103,864

$

—

$

8,024

$

—

$

—

$

456,267

Special mention

—

—

6,240

3,267

2,463

—

—

—

11,970

Substandard

—

—

—

—

—

—

—

—

—

Doubtful

—

—

—

—

20,321

—

—

—

20,321

Total

$

85,790

$

108,496

$

156,333

$

107,131

$

22,784

$

8,024

$

—

$

—

$

488,558

Current period gross write-offs

$

—

$

—

$

—

$

—

$

—

$

—

$

—

$

—

$

—

Commercial mortgage–multifamily

Uncriticized

$

77,817

$

22,987

$

105,464

$

122,718

$

145,614

$

97,115

$

—

$

—

$

571,715

Special mention

—

—

—

174

4,546

6,823

—

—

11,543

Substandard

—

—

—

4,194

—

740

—

—

4,934

Doubtful

—

—

—

—

—

540

—

—

540

Total

$

77,817

$

22,987

$

105,464

$

127,086

$

150,160

$

105,218

$

—

$

—

$

588,732

Current period gross write-offs

$

—

$

—

$

—

$

—

$

—

$

—

$

—

$

—

$

—

Commercial mortgage–non-owner occupied

Uncriticized

$

174,659

$

83,946

$

68,768

$

245,352

$

77,161

$

271,621

$

—

$

—

$

921,507

Special mention

—

—

—

—

—

7,484

—

—

7,484

Substandard

—

—

12,994

—

—

234

—

—

13,228

Doubtful

—

—

—

—

—

—

—

—

-

Total

$

174,659

$

83,946

$

81,762

$

245,352

$

77,161

$

279,339

$

—

$

—

$

942,219

Current period gross write-offs

$

—

$

—

$

—

$

—

$

—

$

597

$

—

$

—

$

597

Commercial mortgage–owner occupied

Uncriticized

$

34,767

$

72,521

$

23,552

$

57,572

$

37,269

$

95,052

$

—

$

—

$

320,733

Special mention

—

—

—

—

—

—

—

—

-

Substandard

—

—

—

—

199

749

—

—

948

Doubtful

—

—

—

—

—

1,095

—

—

1,095

Total

$

34,767

$

72,521

$

23,552

$

57,572

$

37,468

$

96,896

$

—

$

—

$

322,776

Current period gross write-offs

$

—

$

—

$

—

$

—

$

—

$

—

$

—

$

—

$

—

20


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(4.) LOANS (Continued)

The Company utilizes payment status as a means of identifying and reporting problem and potential problem retail loans. The Company considers nonaccrual loans and loans past due greater than 90 days and still accruing interest to be non-performing. The following tables set forth the Company’s retail loan portfolio, categorized by performance status, as of the dates indicated (in thousands):

Term Loans Amortized Cost Basis by Origination Year

2026

2025

2024

2023

2022

Prior

Revolving
Loans
Amortized
Cost Basis

Revolving
Loans
Converted
to Term

Total

March 31, 2026

Residential real estate loans:

Performing

$

10,067

$

62,584

$

54,049

$

99,333

$

69,515

$

349,879

$

—

$

—

$

645,427

Nonperforming

—

285

472

1,546

815

4,316

—

—

7,434

Total

$

10,067

$

62,869

$

54,521

$

100,879

$

70,330

$

354,195

$

—

$

—

$

652,861

Current period gross charge-offs

$

—

$

—

$

—

$

—

$

—

$

20

$

—

$

—

$

20

Residential real estate lines:

Performing

$

—

$

—

$

—

$

—

$

—

$

—

$

73,127

$

1,221

$

74,348

Nonperforming

—

—

—

—

—

—

431

—

431

Total

$

—

$

—

$

—

$

—

$

—

$

—

$

73,558

$

1,221

$

74,779

Current period gross charge-offs

$

—

$

—

$

—

$

—

$

—

$

—

$

—

$

—

$

—

Consumer indirect:

Performing

$

67,112

$

263,933

$

143,775

$

108,597

$

123,218

$

79,500

$

—

$

—

$

786,135

Nonperforming

—

139

405

323

417

469

—

—

1,753

Total

$

67,112

$

264,072

$

144,180

$

108,920

$

123,635

$

79,969

$

—

$

—

$

787,888

Current period gross charge-offs

$

—

$

692

$

734

$

822

$

1,081

$

1,008

$

—

$

—

$

4,337

Other consumer:

Performing

$

1,467

$

3,859

$

4,215

$

20,087

$

991

$

374

$

2,784

$

—

$

33,777

Nonperforming

—

9

13

77

3

—

—

—

102

Total

$

1,467

$

3,868

$

4,228

$

20,164

$

994

$

374

$

2,784

$

—

$

33,879

Current period gross charge-offs

$

103

$

22

$

33

$

132

$

23

$

—

$

11

$

—

$

324

21


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(4.) LOANS (Continued)

Term Loans Amortized Cost Basis by Origination Year

2025

2024

2023

2022

2021

Prior

Revolving
Loans
Amortized
Cost Basis

Revolving
Loans
Converted
to Term

Total

December 31, 2025

Residential real estate loans:

Performing

$

61,803

$

56,511

$

102,504

$

70,501

$

68,202

$

291,037

$

—

$

—

$

650,558

Nonperforming

155

483

998

699

877

3,231

—

—

6,443

Total

$

61,958

$

56,994

$

103,502

$

71,200

$

69,079

$

294,268

$

—

$

—

$

657,001

Current period gross charge-offs

$

—

$

—

$

—

$

—

$

—

$

109

$

—

$

—

$

109

Residential real estate lines:

Performing

$

—

$

—

$

—

$

—

$

—

$

—

$

73,953

$

794

$

74,747

Nonperforming

—

—

—

—

—

—

374

-

374

Total

$

—

$

—

$

—

$

—

$

—

$

—

$

74,327

$

794

$

75,121

Current period gross charge-offs

$

—

$

—

$

—

$

—

$

—

$

—

$

—

$

27

$

27

Consumer indirect:

Performing

$

283,761

$

158,129

$

121,885

$

142,171

$

78,858

$

20,351

$

—

$

—

$

805,155

Nonperforming

315

354

366

439

516

165

—

—

2,155

Total

$

284,076

$

158,483

$

122,251

$

142,610

$

79,374

$

20,516

$

—

$

—

$

807,310

Current period gross charge-offs

$

645

$

2,375

$

3,645

$

5,390

$

3,603

$

1,652

$

—

$

—

$

17,310

Other consumer:

Performing

$

6,760

$

4,819

$

22,110

$

1,211

$

225

$

384

$

2,215

$

—

$

37,724

Nonperforming

21

9

75

10

—

—

3

—

118

Total

$

6,781

$

4,828

$

22,185

$

1,221

$

225

$

384

$

2,218

$

—

$

37,842

Current period gross charge-offs

$

376

$

206

$

693

$

47

$

15

$

11

$

44

$

—

$

1,392

22


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(4.) LOANS (Continued)

Allowance for Credit Losses–Loans

The following table sets forth the changes in the allowance for credit losses – loans for the three months ended March 31, 2026 and 2025 (in thousands):

Commercial Mortgage

Residential Real Estate

Commercial
Business

Construction

Multi-
family

Non-Owner
Occupied

Owner
Occupied

Loans

Lines

Consumer
Indirect

Other
Consumer

Total

Three months ended March 31, 2026

Allowance for credit losses–loans:

Beginning balance

$

9,568

$

4,425

$

3,316

$

10,494

$

3,380

$

3,511

$

778

$

11,554

$

360

$

47,386

Charge-offs

(3,048

)

—

—

—

—

(20

)

—

(4,337

)

(324

)

(7,729

)

Recoveries

58

—

—

1

1

1

3

2,487

98

2,649

Provision (benefit)

437

328

(543

)

1,731

(595

)

447

(14

)

448

116

2,355

Ending balance

$

7,015

$

4,753

$

2,773

$

12,226

$

2,786

$

3,939

$

767

$

10,152

$

250

$

44,661

Commercial Mortgage

Residential Real Estate

Commercial
Business

Construction

Multi-
family

Non-Owner
Occupied

Owner
Occupied

Loans

Lines

Consumer
Indirect

Other
Consumer

Total

Three months ended March 31, 2025

Allowance for credit losses–loans:

Beginning balance

$

8,665

$

6,824

$

3,458

$

7,330

$

4,183

$

3,596

$

793

$

12,705

$

487

$

48,041

Charge-offs

(139

)

—

—

—

—

(65

)

—

(4,828

)

(212

)

(5,244

)

Recoveries

82

—

—

1

1

24

—

2,679

88

2,875

(Benefit) provision

(987

)

(1,512

)

652

2,378

(171

)

1,307

156

1,242

227

3,292

Ending balance

$

7,621

$

5,312

$

4,110

$

9,709

$

4,013

$

4,862

$

949

$

11,798

$

590

$

48,964

The allowance for credit losses–loans decreased to $44.7 million at March 31, 2026, compared with $47.4 million at December 31, 2025. The decrease was due to a combination of factors, including a decrease in loans outstanding, lower loss rates due to higher prepayment assumptions and lower qualitative factors that are primarily quantitatively informed by historical data, namely improving seasonal trends in indirect delinquency rates.

Risk Characteristics

Loans are pooled based on their homogeneous risk characteristics. The Company has divided its loan portfolio into segments, as the loans within each segment have similar characteristics related to loan purpose, tenor, amortization, repayment source, payment frequency, collateral and recourse.

Commercial business loans primarily consist of loans to small to mid-sized businesses in our market area in a diverse range of industries. These loans are typically associated with higher credit risk and typically are made on the basis of the borrower’s ability to make repayment from the cash flow of the borrower’s business. Further, the collateral securing the loans may depreciate over time, may be difficult to appraise and may fluctuate in value. The credit risk related to commercial loans is largely influenced by general economic conditions, including inflation, and the resulting impact on a borrower’s operations or on the value of underlying collateral, if any.

Commercial mortgage loans generally have larger balances and involve a greater degree of risk than residential mortgage loans, potentially resulting in higher losses on an individual customer basis. Loan repayment is often dependent on the successful operation and management of the properties, as well as on the collateral securing the loan. Economic events, inflation or conditions in the real estate market could have an adverse impact on the cash flows generated by properties securing the Company’s commercial real estate loans and on the value of such properties, influencing the ability of the tenants to pay rent on these properties. The Company further disaggregated the commercial mortgage loans into the following categories: construction, multifamily, non-owner occupied, and owner occupied based on the risk characteristics of the loans and the Company’s methodology for monitoring and assessing credit risk.

23


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(4.) LOANS (Continued)

Residential real estate loans (comprised of conventional mortgages and home equity loans) and residential real estate lines of credit (comprised of home equity lines of credit) are generally made based on the borrower’s ability to make repayment from his or her employment and other income but are secured by real property whose value tends to be more easily ascertainable. Credit risk for these types of loans is generally influenced by general economic conditions, the characteristics of individual borrowers, and the nature of the loan collateral.

Consumer indirect and other consumer loans may entail greater credit risk than residential mortgage loans and home equities, particularly in the case of other consumer loans which are primarily unsecured or, in the case of some loans, secured by depreciable assets such as solar panels, and in the case of indirect consumer loans, secured by depreciable assets such as automobiles. In such cases, any repossessed collateral for a defaulted consumer loan may not provide an adequate source of repayment of the outstanding loan balance. In addition, consumer loan collections are dependent on the borrower’s continuing financial stability, and thus are more likely to be affected by inflation and adverse personal circumstances such as job loss, illness or personal bankruptcy, including the heightened risk that such circumstances may arise as a result of inflation. Furthermore, the application of various federal and state laws, including bankruptcy and insolvency laws, may limit the amount which can be recovered on such loans.

(5.) LEASES

The Company is obligated under a number of non-cancellable operating lease agreements for land, buildings and equipment with terms, including renewal options reasonably certain to be exercised, extending through 2061.There were no residual value guarantees, restrictions, or covenants imposed by leases.

The following table represents the consolidated statements of financial condition classification of the Company’s right of use assets and lease liabilities (in thousands):

March 31,

December 31,

Balance Sheet Location

2026

2025

Operating Lease Right of Use Assets:

Gross carrying amount

Other assets

$

41,228

$

40,329

Accumulated amortization

Other assets

(11,743

)

(11,263

)

Net book value

$

29,485

$

29,066

Operating Lease Liabilities:

Right of use lease obligations

Other liabilities

$

32,020

$

31,575

The weighted average remaining lease term for operating leases was 20.7 years at March 31, 2026 and the weighted-average discount rate used in the measurement of operating lease liabilities was 4.39%. The Company utilizes its incremental borrowing rate at lease inception, on a collateralized basis, over a similar term for the discount rate.

The following table represents lease costs, primarily included in occupancy and equipment expenses on the consolidated statement of operations, and other cash flow information (in thousands):

Three months ended
March 31,

2026

2025

Lease costs:

Operating lease costs

$

814

$

777

Variable lease costs (1)

128

123

Short-term lease cost

8

4

Sublease income

(22

)

(21

)

Net lease costs

$

928

$

883

Other information:

Cash paid for amounts included in the measurement of lease liabilities:

Operating cash flows from operating leases

$

797

$

756

Right of use assets obtained in exchange for new operating lease liabilities

$

899

$

311

(1)
Variable lease costs primarily represent variable payments such as common area maintenance, insurance, taxes and utilities.

24


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(5.) LEASES (Continued)

Future minimum payments under non-cancellable operating leases with initial or remaining terms of one year or more, are as follows at March 31, 2026 (in thousands):

Twelve months ended March 31,

2026

$

2,359

2027

3,075

2028

2,754

2029

2,455

2030

2,355

Thereafter

37,558

Total future minimum operating lease payments

50,556

Amounts representing interest

(18,536

)

Present value of net future minimum operating lease payments

$

32,020

(6.) GOODWILL AND OTHER INTANGIBLE ASSETS

Goodwill

Goodwill is not amortized but, instead, is subject to impairment tests on at least an annual basis, and more frequently if an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. The Company performs its annual goodwill impairment test as of October 1st. The Company did not identify any indication of goodwill impairment for any of its reporting units during the quarter ended March 31, 2026.

The carrying amount of goodwill totaled $58.1 million as of March 31, 2026 and December 31, 2025.

Other Intangible Assets

The Company’s other intangible assets that are amortized primarily relate to customer relationships. Changes in the gross carrying amount, accumulated amortization and net book value, were as follows (in thousands):

March 31,

December 31,

2026

2025

Other intangibles:

Gross carrying amount

$

7,243

$

7,243

Accumulated amortization

(5,119

)

(5,021

)

Net book value

$

2,124

$

2,222

Amortization expense for total other intangible assets was $98 thousand for the three months ended March 31, 2026 and $107 thousand and for the three months ended March 31, 2025. The weighted average remaining amortization period for other intangibles was 11.0years.

As of March 31, 2026, the estimated amortization expense of other intangible assets for the remainder of 2026 and each of the next five years is as follows (in thousands):

2026 (remainder of year)

$

281

2027

343

2028

308

2029

272

2030

236

2031

200

Thereafter

484

Total

$

2,124

25


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(7.) OTHER ASSETS AND OTHER LIABILITIES

A summary of other assets and other liabilities as of the dates indicated are as follows (in thousands):

March 31,

December 31,

2026

2025

Other Assets:

Tax credit investments

$

58,183

$

60,809

Net deferred tax asset

43,138

42,597

Derivative instruments

27,751

29,117

Operating lease right of use assets

29,485

29,066

Federal Home Loan Bank (“FHLB”) and Federal Reserve Bank (“FRB”) stock

19,766

21,632

Accrued interest receivable

25,487

25,103

Other

57,970

59,409

Total other assets

$

261,780

$

267,733

Other Liabilities:

Collateral on derivative instruments

$

24,900

$

21,270

Derivative instruments

25,666

26,832

Operating lease right of use obligations

32,020

31,575

Accrued interest expense

20,403

21,436

Other

29,622

35,172

Total other liabilities

$

132,611

$

136,285

(8.) DERIVATIVE INSTRUMENT AND HEDGING ACTIVITIES

Risk Management Objective of Using Derivatives

The Company is exposed to certain risks arising from both its business operations and economic conditions. The Company principally manages its exposures to a wide variety of business and operational risks through management of its core business activities. The Company manages economic risks, including interest rate, liquidity and credit risk, primarily by managing the amount, sources, and duration of its assets and liabilities, and the use of derivative financial instruments. Specifically, the Company enters into derivative financial instruments to manage exposures that arise from business activities that result in the receipt or payment of future known and uncertain cash amounts, the value of which are determined by interest rates. The Company’s derivative financial instruments are used to manage differences in the amount, timing, and duration of the Company’s known or expected cash receipts and its known or expected cash payments.

Cash Flow Hedges of Interest Rate Risk

The Company’s objectives in using interest rate derivatives are to add stability to interest expense and to manage its exposure to interest rate movements. To accomplish this objective, the Company uses interest rate caps and interest rate swaps as part of its interest rate risk management strategy. Interest rate caps designated as cash flow hedges involve the receipt of variable amounts from a counterparty if interest rates rise above the strike rate on the contract in exchange for an up-front premium. Such derivatives were used to hedge the variable cash flows associated with short-term borrowings or brokered CDs. Interest rate swaps designated as cash flow hedges involve the receipt of variable amounts from a counterparty in exchange for the Company making fixed-rate payments over the life of the agreements without exchange of the underlying notional amount.

The following table summarizes the terms of the Company’s outstanding interest rate swap agreements entered into to manage its exposure to the variability in future cash flows at March 31, 2026 (dollars in thousands):

Effective Date

Expiration Date

Notional Amount

Pay Fixed Rate

4/11/2022

4/11/2027

$

50,000

0.787%

5/5/2023

5/5/2026

$

25,000

3.462%

The Company’s cash flow hedge related to derivative instrument with a notional amount of $30 million, which was effective beginning January 24, 2023, expired on January 24, 2026 and was not subsequently renewed.

26


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(8.) DERIVATIVE INSTRUMENT AND HEDGING ACTIVITIES (Continued)

For derivatives designated and that qualify as cash flow hedges of interest rate risk, the gain or loss on the derivative is recorded in accumulated other comprehensive income (loss) and subsequently reclassified into interest expense in the same period(s) during which the hedged transaction affects earnings. Amounts reported in accumulated other comprehensive income (loss) related to derivatives will be reclassified to interest expense as interest payments are made on the Company’s borrowings. During the next twelve months, the Company estimates that $45 thousand in accumulated other comprehensive loss related to derivatives will be reclassified as an increase to interest expense.

Interest Rate Swaps

The Company executes interest rate swaps with commercial banking customers to facilitate their respective risk management strategies. These interest rate swaps are simultaneously hedged by offsetting interest rate swaps that the Company executes with a third party, such that the Company minimizes its net risk exposure resulting from such transactions. As the interest rate swaps associated with this program do not meet hedge accounting requirements, changes in the fair value of both the customer swaps and the offsetting swaps are recognized directly in earnings.

Credit-risk-related Contingent Features

The Company has agreements with certain of its derivative counterparties that contain one or more of the following provisions: (a) if the Company defaults on any of its indebtedness, including a default where repayment of the indebtedness has not been accelerated by the lender, the Company could also be declared in default on its derivative obligations, and (b) if the Company fails to maintain its status as a well-capitalized institution, the counterparty could terminate the derivative positions and the Company would be required to settle its obligations under the agreements.

Mortgage Banking Derivatives

The Company extends rate lock agreements to borrowers related to the origination of residential mortgage loans. To mitigate the interest rate risk inherent in these rate lock agreements when the Company intends to sell the related loan, once originated, as well as closed residential mortgage loans held for sale, the Company enters into forward commitments to sell individual residential mortgages. Rate lock agreements and forward commitments are considered derivatives and are recorded at fair value.

Fair Values of Derivative Instruments on the Balance Sheet

The table below presents the notional amounts, respective fair values of the Company’s derivative financial instruments, as well as their classification on the balance sheet as of March 31, 2026 and December 31, 2025 (in thousands):

Asset derivatives

Liability derivatives

Gross notional
amount

Fair value

Fair value

March 31, 2026

December 31, 2025

Balance Sheet Line Item

March 31, 2026

December 31, 2025

Balance Sheet Line Item

March 31, 2026

December 31, 2025

Derivatives designated as hedging instruments

Cash flow hedges

$

75,000

$

105,000

Otherassets

$

1,947

$

2,188

Other liabilities

$

—

$

—

Total derivatives

$

75,000

$

105,000

$

1,947

$

2,188

$

—

$

—

Derivatives not designated as hedging instruments

Interest rate swaps (1)

$

1,255,877

$

1,257,516

Other assets

$

25,657

$

26,817

Other liabilities

$

25,659

$

26,819

Credit contracts

88,319

87,859

Other assets

—

—

Other liabilities

—

—

Mortgage banking

18,894

17,293

Other assets

147

112

Other liabilities

7

13

Total derivatives

$

1,363,090

$

1,362,668

$

25,804

$

26,929

$

25,666

$

26,832

(1)
The Company was holding collateral of$24.9 million and $21.3 million against its net obligations under these contracts at March 31, 2026 and December 31, 2025, respectively.

27


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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(8.) DERIVATIVE INSTRUMENT AND HEDGING ACTIVITIES (Continued)

Effect of Derivative Instruments on the Income Statement

The table below presents the effect of the Company’s derivative financial instruments on the income statement for the three months ended March 31, 2026 and 2025 (in thousands):

Gain (loss) recognized in income

Line item of gain (loss)

Three months ended
March 31,

Undesignated derivatives

recognized in income

2026

2025

Interest rate swaps

Income from derivative instruments, net

$

198

$

121

Credit contracts

Income from derivative instruments, net

—

115

Mortgage banking

Income from derivative instruments, net

41

14

Total undesignated

$

239

$

250

(9.) SHAREHOLDERS’ EQUITY

Common Stock

The changes in shares of common stock were as follows for the three months ended March 31, 2026 and 2025:

Outstanding

Treasury

Issued

2026

Shares at December 31, 2025

19,797,407

902,149

20,699,556

Stock awards

83,169

(83,169

)

—

Treasury stock purchases

(194,206

)

194,206

—

Shares at March 31, 2026

19,686,370

1,013,186

20,699,556

2025

Shares at December 31, 2024

20,076,572

622,984

20,699,556

Restricted stock awards issued

15,638

(15,638

)

—

Stock awards

56,935

(56,935

)

—

Restricted stock units released

5,872

(5,872

)

—

Treasury stock purchases

(357,610

)

357,610

—

Shares at March 31, 2025

19,797,407

902,149

20,699,556

Share Repurchase Programs

In September 2025, the Company’s Board of Directors (the “Board”) authorized a share repurchase program, for up to 1,006,379 shares of its common stock, or approximately 5% of the Company’s then outstanding common shares, which replaced and terminated the prior share repurchase program authorized by the Board in June 2022. Repurchased shares are recorded in treasury stock, at cost, which includes any applicable transaction costs. The repurchase program does not obligate the Company to purchase any shares and it may be extended, modified, or discontinued at any time. During the three months ended March 31, 2026, the Company repurchased 163,197 common shares at an average price of $31.50 per share. As of March 31, 2026, 503,313 shares remain available for repurchase under this program.

28


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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(10.) ACCUMULATED OTHER COMPREHENSIVE LOSS

The following tables present the components of other comprehensive (loss) income for the three months ended March 31, 2026 and 2025 (in thousands):

Pre-tax
Amount

Tax
Effect

Net-of-tax
Amount

March 31, 2026

Securities available for sale and transferred securities:

Change in unrealized loss during the period

$

(7,997

)

$

(2,049

)

$

(5,948

)

Reclassification adjustment for net gains included in net income (1)

(319

)

(82

)

(237

)

Total securities available for sale and transferred securities

(8,316

)

(2,131

)

(6,185

)

Hedging derivative instruments:

Change in unrealized gain during the period

(188

)

(48

)

(140

)

Pension obligations:

Amortization of prior service credit included in income

(134

)

(34

)

(100

)

Amortization of net actuarial loss included in income

172

44

128

Total pension obligations

38

10

28

Other comprehensive (loss)

$

(8,466

)

$

(2,169

)

$

(6,297

)

(1)Includes amounts related to the amortization/accretion of unrealized net gains and losses related to the Company’s reclassification of available for sale investment securities to the held to maturity category. The unrealized net gains/losses will be amortized/accreted over the remaining life of the investment securities as an adjustment of yield.

Pre-tax
Amount

Tax
Effect

Net-of-tax
Amount

March 31, 2025

Securities available for sale and transferred securities:

Change in unrealized loss during the period

$

14,972

$

3,836

$

11,136

Reclassification adjustment for net gains included in net income (1)

12

3

9

Total securities available for sale and transferred securities

14,984

3,839

11,145

Hedging derivative instruments:

Change in unrealized gain during the period

(860

)

(220

)

(640

)

Pension obligations:

Amortization of prior service credit included in income

(134

)

(34

)

(100

)

Amortization of net actuarial loss included in income

274

70

204

Total pension obligations

140

36

104

Other comprehensive income

$

14,264

$

3,655

$

10,609

(1)Includes amounts related to the amortization/accretion of unrealized net gains and losses related to the Company’s reclassification of available for sale investment securities to the held to maturity category. The unrealized net gains/losses will be amortized/accreted over the remaining life of the investment securities as an adjustment of yield.

29


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(10.) ACCUMULATED OTHER COMPREHENSIVE LOSS (Continued)

Activity in accumulated other comprehensive income (loss), net of tax, for the three months ended March 31, 2026 and 2025 was as follows (in thousands):

Hedging
Derivative
Instruments

Securities
Available
for Sale and
Transferred
Securities

Pension and
Post-
retirement
Obligations

Accumulated
Other
Comprehensive
(Loss) Income

March 31, 2026

Balance at beginning of period

$

1,329

$

(26,605

)

$

(7,754

)

$

(33,030

)

Other comprehensive (loss) income before reclassifications

(140

)

(5,948

)

—

(6,088

)

Amounts reclassified from accumulated other comprehensive income

—

(237

)

28

(209

)

Net current period other comprehensive (loss) income

(140

)

(6,185

)

28

(6,297

)

Balance at end of period

$

1,189

$

(32,790

)

$

(7,726

)

$

(39,327

)

March 31, 2025

Balance at beginning of period

$

3,085

$

(45,935

)

$

(9,754

)

$

(52,604

)

Other comprehensive income (loss) before reclassifications

(640

)

11,136

—

10,496

Amounts reclassified from accumulated other comprehensive income

—

9

104

113

Net current period other comprehensive income (loss)

(640

)

11,145

104

10,609

Balance at end of period

$

2,445

$

(34,790

)

$

(9,650

)

$

(41,995

)

30


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(10.) ACCUMULATED OTHER COMPREHENSIVE LOSS (Continued)

The following table presents the amounts reclassified out of each component of accumulated other comprehensive (loss) income for the three months ended March 31, 2026 and 2025 (in thousands):

Details About Accumulated Other Comprehensive (Loss) Income Components

Amount Reclassified from
Accumulated Other
Comprehensive
(Loss) Income

Affected Line Item in the
Consolidated Statement of Operations

Three months ended
March 31,

2026

2025

Realized loss on sale of investment securities

$

328

$

—

Net gain on investment securities

Amortization of unrealized holding gain on investment securities transferred from available for sale to held to maturity

(9

)

(12

)

Interest income

319

(12

)

Total before tax

(82

)

3

Income tax expense

237

(9

)

Net of tax

Amortization of pension and post-retirement items:

Prior service credit (1)

134

134

Salaries and employee benefits

Net actuarial losses (1)

(172

)

(274

)

Salaries and employee benefits

(38

)

(140

)

Total before tax

10

36

Income tax benefit

(28

)

(104

)

Net of tax

Total reclassified for the period

$

209

$

(113

)

(1)These items are included in the computation of net periodic pension expense. See Note 12, Employee Benefit Plans, for additional information.

31


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(11.) SHARE-BASED COMPENSATION PLANS

The Company maintains certain share-based compensation plans, approved by the Company’s shareholders, which are administered by the Management Development and Compensation Committee (the “MD&C Committee”) of the Board. The share-based compensation plans were established to allow for the granting of compensation awards to attract, motivate and retain employees, executive officers and non-employee directors who contribute to the long-term growth and profitability of the Company and to give such persons a proprietary interest in the Company, thereby enhancing their personal interest in the Company’s success.

The Company granted restricted stock awards (“RSAs”), restricted stock unit award (“RSUs”), and performance-based restricted stock units (“PSUs”) during the three months ended March 31, 2026 as follows:

Number of
Underlying
Shares

Weighted Average Grant Date Fair Value

RSAs

—

$

—

RSUs

90,030

$

27.53

PSUs

39,048

$

27.52

The grant-date fair value for the RSUs and PSUs granted during the three months ended March 31, 2026 was equal to the closing market price of our common stock on the date of grant reduced by the present value of the dividends expected to be paid on the underlying shares. The RSUs and PSUs granted during the three months ended March 31, 2026 will generally vest on the third anniversary of the grant date assuming the recipient’s continuous service to the Company.

The Company amortizes the expense related to share-based compensation awards over the vesting period. Share-based compensation expense is recorded as a component of salaries and employee benefits in the consolidated statements of operations for awards granted to management and as a component of other noninterest expense for awards granted to directors. The share-based compensation expense included in the consolidated statements of operations, is as follows (in thousands):

Three months ended
March 31,

2026

2025

Salaries and employee benefits

$

852

$

453

Other noninterest expense

51

53

Total share-based compensation expense

$

903

$

506

Income tax benefit realized for compensation costs

$

652

$

338

At March 31, 2026, there was $8.2 million of unrecognized compensation expense related to unvested restricted stock awards and restricted stock units that is expected to be recognized over a weighted average period of 2.3 years.

32


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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(12.) EMPLOYEE BENEFIT PLANS

The Company participates in a non-contributory defined benefit pension plan for certain employees who meet participation requirements. The components of the Company’s net periodic benefit expense for its pension obligations were as follows (in thousands):

Three months ended
March 31,

2026

2025

Service cost

$

440

$

422

Interest cost on projected benefit obligation

878

888

Expected return on plan assets

(862

)

(849

)

Amortization of unrecognized prior service credit

(134

)

(134

)

Amortization of unrecognized net actuarial loss

172

274

Net periodic benefit expense

$

494

$

601

The net periodic benefit expense is recorded as a component of salaries and employee benefits in the consolidated statements of operations The Company’s funding policy is to contribute, at a minimum, an actuarially determined amount that will satisfy the minimum funding requirements determined under the appropriate sections of the Internal Revenue Code. The Company has no minimum required contribution for the 2026 fiscal year.

(13.) COMMITMENTS AND CONTINGENCIES

Financial Instruments with Off-Balance Sheet Risk

The Company has financial instruments with off-balance sheet risk established in the normal course of business to meet the financing needs of its customers. These financial instruments include commitments to extend credit and standby letters of credit. These instruments involve, to varying degrees, elements of credit and interest rate risk extending beyond the amounts recognized in the financial statements.

The Company’s exposure to credit loss in the event of nonperformance by the other party to the financial instrument for commitments to extend credit and standby letters of credit is essentially the same as that involved with extending loans to customers. The Company uses the same credit underwriting policies in making commitments and conditional obligations as for on-balance sheet instruments.

Off-balance sheet commitments consist of the following (in thousands):

March 31,
2026

December 31,
2025

Commitments to extend credit

$

1,387,874

$

1,395,340

Standby letters of credit

18,936

20,504

Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any condition established in the agreement. Commitments generally have fixed expiration dates or other termination clauses which may require payment of a fee. Commitments may expire without being drawn upon; therefore, the total commitment amounts do not necessarily represent future cash requirements. Each customer’s creditworthiness is evaluated on a case-by-case basis. The amount of collateral obtained, if any, is based on management’s credit evaluation of the borrower. Standby letters of credit are conditional lending commitments issued by the Company to guarantee the performance of a customer to a third party. These standby letters of credit are primarily issued to support private borrowing arrangements. The credit risk involved in issuing standby letters of credit is essentially the same as that involved in extending loan facilities to customers.

Unfunded Commitments

At March 31, 2026 and December 31, 2025, the allowance for credit losses for unfunded commitments totaled $5.4 million and $5.5 million, respectively, and was included in other liabilities on the Company’s consolidated statements of financial condition. The credit loss for unfunded commitments was as follows (in thousands):

Three months ended
March 31,

2026

2025

Credit loss (benefit) for unfunded commitments

$

(116

)

$

(364

)

33


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(13.) COMMITMENTS AND CONTINGENCIES (continued)

Contingent Liabilities and Litigation

In the ordinary course of business there are various threatened and pending legal proceedings against the Company. Management believes that the aggregate liability, if any, arising from such threatened or pending legal proceedings would not have a material adverse effect on the Company’s business, results of operations, or financial condition.

(14.) FAIR VALUE MEASUREMENTS

Determination of Fair Value – Assets Measured at Fair Value on a Recurring and Nonrecurring Basis

Valuation Hierarchy

uThe fair value of an asset or liability is the price that would be received to sell that asset or paid to transfer that liability in an orderly transaction occurring in the principal market (or most advantageous market in the absence of a principal market) for such asset or liability. ASC Topic 820, “Fair Value Measurements and Disclosures,” establishes a fair value hierarchy for valuation inputs that gives the highest priority to quoted prices in active markets for identical assets or liabilities and the lowest priority to unobservable inputs. There have been no changes in the valuation techniques used during the current period. The fair value hierarchy is as follows:

•
Level 1 - Unadjusted quoted prices in active markets for identical assets or liabilities that the reporting entity has the ability to access at the measurement date.
•
Level 2 - Inputs other than quoted prices included in Level 1 that are observable for the asset or liability, either directly or indirectly. These might include quoted prices for similar assets or liabilities in active markets, quoted prices for identical or similar assets or liabilities in markets that are not active, inputs other than quoted prices that are observable for the asset or liability (such as interest rates, volatilities, prepayment speeds, credit risks, etc.) or inputs that are derived principally from or corroborated by market data by correlation or other means.
•
Level 3 - Unobservable inputs for determining the fair values of assets or liabilities that reflect an entity’s own assumptions about the assumptions that market participants would use in pricing the assets or liabilities.

Transfers between levels of the fair value hierarchy are recorded as of the end of the reporting period.

In general, fair value is based upon quoted market prices, where available. If such quoted market prices are not available, fair value is based upon internally developed models that primarily use, as inputs, observable market-based parameters. Valuation adjustments may be made to ensure that financial instruments are recorded at fair value. These adjustments may include amounts to reflect counterparty credit quality and the Company’s creditworthiness, among other things, as well as unobservable parameters. Any such valuation adjustments are applied consistently over time. The Company’s valuation methodologies may produce a fair value calculation that may not be indicative of net realizable value or reflective of future fair values. While management believes the Company’s valuation methodologies are appropriate and consistent with other market participants, the use of different methodologies or assumptions to determine the fair value of certain financial instruments could result in a different estimate of fair value at the reporting date. Furthermore, the reported fair value amounts have not been comprehensively revalued since the presentation dates, and therefore, estimates of fair value after the balance sheet date may differ significantly from the amounts presented herein. A more detailed description of the valuation methodologies used for assets and liabilities measured at fair value, as well as the general classification of such instruments pursuant to the valuation hierarchy, is set forth below.

Securities available for sale: Securities classified as available for sale are reported at fair value utilizing Level 2 inputs. For these securities, the Company obtains fair value measurements from an independent pricing service. The fair value measurements consider observable data that may include dealer quotes, market spreads, cash flows, the U.S. Treasury yield curve, live trading levels, trade execution data, market consensus prepayment speeds, credit information and the bond’s terms and conditions, among other things.

Derivative instruments: The fair value of derivative instruments is determined using quoted secondary market prices for similar financial instruments and are classified as Level 2 in the fair value hierarchy.

Loans held for sale: The fair value of loans held for sale is determined using quoted secondary market prices and investor commitments. Loans held for sale are classified as Level 2 in the fair value hierarchy.

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Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(14.) FAIR VALUE MEASUREMENTS (Continued)

Collateral dependent loans: Fair value of collateral dependent loans with specific allocations of the allowance for credit losses – loans are measured based on the value of the collateral securing these loans and is classified as Level 3 in the fair value hierarchy. Collateral may be real estate and/or business assets including equipment, inventory and/or accounts receivable and collateral value is determined based on appraisals performed by qualified licensed appraisers hired by the Company. These appraisals may utilize a single valuation approach or a combination of approaches including comparable sales and the income approach. Appraised and reported values may be discounted based on management’s historical knowledge, changes in market conditions from the time of valuation, and/or management’s expertise and knowledge of the client and the client’s business. Such discounts are typically significant and result in a Level 3 classification of the inputs for determining fair value. Collateral dependent loans are reviewed and evaluated on at least a quarterly basis for additional impairment and adjusted accordingly, based on the same factors identified above.

Long-lived assets held for sale: The fair value of the long-lived assets held for sale was based on estimated market prices from independently prepared current appraisals and are classified as Level 3 in the fair value hierarchy.

Loan servicing rights: Loan servicing rights do not trade in an active market with readily observable market data. As a result, the Company estimates the fair value of loan servicing rights by using a discounted cash flow model to calculate the present value of estimated future net servicing income. The assumptions used in the discounted cash flow model are those that management believes market participants would use in estimating future net servicing income, including estimates of loan prepayment rates, servicing costs, ancillary income, impound account balances, and discount rates. The significant unobservable inputs used in the fair value measurement of the Company’s loan servicing rights are the constant prepayment rates and weighted average discount rate. Significant increases (decreases) in any of those inputs in isolation could result in a significantly lower (higher) fair value measurement. Although the constant prepayment rate and the discount rate are not directly interrelated, they will generally move in opposite directions. Loan servicing rights are classified as Level 3 measurements due to the use of significant unobservable inputs, as well as significant management judgment and estimation.

Other real estate owned (foreclosed assets): Nonrecurring adjustments to certain commercial and residential real estate properties classified as other real estate owned are measured at the lower of carrying amount or fair value, less costs to sell. Fair values are generally based on third party appraisals of the property, resulting in a Level 3 classification. The appraisals are sometimes further discounted based on management’s historical knowledge, changes in market conditions from the time of valuation, and/or management’s expertise and knowledge of the client and client’s business. Such discounts are typically significant and result in a Level 3 classification of the inputs for determining fair value. In cases where the carrying amount exceeds the fair value, less costs to sell, an impairment loss is recognized.

Commitments to extend credit and letters of credit: Commitments to extend credit and fund letters of credit are principally at current interest rates, and, therefore, the carrying amount approximates fair value. The fair value of commitments is not material.

35


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(14.) FAIR VALUE MEASUREMENTS (Continued)

Assets Measured at Fair Value

The following tables present for each of the fair-value hierarchy levels the Company’s assets that are measured at fair value on a recurring and nonrecurring basis as of the dates indicated (in thousands).

Quoted
Prices
in Active
Markets for
Identical
Assets or
Liabilities
(Level 1)

Significant
Other
Observable
Inputs
(Level 2)

Significant
Unobservable
Inputs
(Level 3)

Total

March 31, 2026

Measured on a recurring basis:

Securities available for sale:

U.S. Treasury bills

$

—

$

99,790

$

—

$

99,790

Mortgage-backed securities

—

845,596

—

845,596

Other assets:

Other debt securities

—

58,311

—

58,311

Hedging derivative instruments

—

1,947

—

1,947

Fair value adjusted through comprehensive income

$

—

$

1,005,644

$

—

$

1,005,644

Other assets:

Derivative instruments – interest rate swaps

—

25,657

—

25,657

Derivative instruments – mortgage banking

—

147

—

147

Other liabilities:

Derivative instruments – interest rate swaps

—

(25,659

)

—

(25,659

)

Derivative instruments – mortgage banking

—

(7

)

—

(7

)

Fair value adjusted through net income

$

—

$

138

$

—

$

138

Measured on a nonrecurring basis:

Loans:

Loans held for sale

$

—

$

1,034

$

—

$

1,034

Collateral dependent loans

—

—

46,972

46,972

Other assets:

Long-lived assets held for sale

—

—

598

598

Loan servicing rights

—

—

1,812

1,812

Other real estate owned

—

—

552

552

Total

$

—

$

1,034

$

49,934

$

50,968

There were no transfers between Levels 1 and 2 during the three months ended March 31, 2026. There were no liabilities measured at fair value on a nonrecurring basis during the three months ended March 31, 2026 and 2025.

36


Table of Contents

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(14.) FAIR VALUE MEASUREMENTS (Continued)

Quoted
Prices
in Active
Markets for
Identical
Assets or
Liabilities
(Level 1)

Significant
Other
Observable
Inputs
(Level 2)

Significant
Unobservable
Inputs
(Level 3)

Total

December 31, 2025

Measured on a recurring basis:

Securities available for sale:

Mortgage-backed securities

$

—

$

877,631

$

—

$

877,631

Other debt securities

—

44,841

—

44,841

Other assets:

Hedging derivative instruments

—

2,188

—

2,188

Fair value adjusted through comprehensive income

$

—

$

924,660

$

—

$

924,660

Other assets:

Derivative instruments–interest rate products

$

—

$

26,817

$

—

$

26,817

Derivative instruments–mortgage banking

—

112

—

112

Other liabilities:

Derivative instruments–interest rate products

—

(26,819

)

—

(26,819

)

Derivative instruments–mortgage banking

—

(13

)

—

(13

)

Fair value adjusted through net income

$

—

$

97

$

—

$

97

Measured on a nonrecurring basis:

Loans:

Loans held for sale

$

—

$

3,365

$

—

$

3,365

Collateral dependent loans

—

—

45,541

45,541

Other assets:

Long-lived assets held for sale

—

—

264

264

Loan servicing rights

—

—

1,767

1,767

Other real estate owned

—

—

94

94

Total

$

—

$

3,365

$

47,666

$

51,031

The following table presents additional quantitative information about assets measured at fair value on a recurring and nonrecurring basis for which the Company has utilized Level 3 inputs to determine fair value as of March 31, 2026 (dollars in thousands).

Asset

Fair
Value

Valuation Technique

Unobservable Input

Unobservable Input
Value or Range

Collateral dependent loans

$

46,972

Appraisal of collateral (1)

Appraisal adjustments (2)

16.2% (3) / 0 - 50.0%

Loan servicing rights

$

1,812

Discounted cash flow

Discount rate

10.2% (3)

Constant prepayment rate

12.7% (3)

Long-lived assets held for sale

$

598

Appraisal of collateral (1)

Appraisal adjustments (2)

12.7%

Other real estate owned

$

552

Appraisal of collateral (1)

Appraisal adjustments (2)

39.0 - 56.1%

(1)Fair value is generally determined through independent appraisals of the underlying collateral, which generally include various Level 3 inputs which are not identifiable.

(2)Appraisals may be adjusted by management for qualitative factors such as economic conditions and estimated liquidation expenses.

(3)Weighted averages.

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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(14.) FAIR VALUE MEASUREMENTS (Continued)

Changes in Level 3 Fair Value Measurements

There were no assets measured at fair value on a recurring basis using significant unobservable inputs (Level 3) as of or during the three months ended March 31, 2026 and 2025.

Disclosures about Fair Value of Financial Instruments

The assumptions used below are expected to approximate those that market participants would use in valuing these financial instruments.

Fair value estimates are made at a specific point in time, based on available market information and judgments about the financial instrument, including estimates of timing, amount of expected future cash flows and the credit standing of the issuer. Such estimates do not consider the tax impact of the realization of unrealized gains or losses. In some cases, the fair value estimates cannot be substantiated by comparison to independent markets. In addition, the disclosed fair value may not be realized in the immediate settlement of the financial instrument. Care should be exercised in deriving conclusions about our business, its value or financial position based on the fair value information of financial instruments presented below.

The estimated fair value approximates carrying value for cash and cash equivalents, Federal Home Loan Bank (“FHLB”) and Federal Reserve Bank (“FRB”) stock, accrued interest receivable, non-maturity deposits, short-term borrowings and accrued interest payable. Fair value estimates for other financial instruments not included elsewhere in this disclosure are discussed below.

Securities held to maturity: The fair value of the Company’s investment securities held to maturity is primarily measured using information from a third-party pricing service. The fair value measurements consider observable data that may include dealer quotes, market spreads, cash flows, the U.S. Treasury yield curve, live trading levels, trade execution data, market consensus prepayment speeds, credit information and the bond’s terms and conditions, among other things.

Loans: The fair value of the Company’s loans was estimated by discounting the expected future cash flows using the current interest rates at which similar loans would be made for the same remaining maturities. Loans were first segregated by type, such as commercial, residential mortgage, and consumer, and were then further segmented into fixed and variable rate and loan quality categories. Expected future cash flows were projected based on contractual cash flows, adjusted for estimated prepayments.

Time deposits: The fair value of time deposits was estimated using a discounted cash flow approach that applies prevailing market interest rates for similar maturity instruments. The fair values of the Company’s time deposit liabilities do not take into consideration the value of the Company’s long-term relationships with depositors, which may have significant value.

Long-term borrowings: Long-term borrowings consist of subordinated notes, and may also include long-term borrowings from the FHLB. The subordinated notes are publicly traded and are valued based on market prices, which are characterized as Level 2 liabilities in the fair value hierarchy. The FHLB borrowings are valued using discounted cash flows based on current market rates for borrowings with similar remaining maturities and are characterized as Level 2 liabilities in the fair value hierarchy.

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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(14.) FAIR VALUE MEASUREMENTS (Continued)

The following table presents (in thousands) the carrying amount, estimated fair value, and placement in the fair value measurement hierarchy of the Company’s financial instruments as of the dates indicated.

Level in Fair Value Measurement Hierarchy

March 31, 2026

December 31, 2025

Carrying Amount

Estimated Fair Value

Carrying Amount

Estimated Fair Value

Financial assets:

Cash and cash equivalents

Level 1

$

85,451

$

85,451

$

108,751

$

108,751

Securities available for sale

Level 2

1,003,697

1,003,697

922,472

922,472

Securities held to maturity, net

Level 2

82,076

73,283

84,708

76,256

Loans held for sale

Level 2

1,034

1,034

3,365

3,365

Loans

Level 2

4,535,954

4,446,234

4,564,939

4,492,272

Loans (1)

Level 3

46,972

46,972

45,541

45,541

Long-lived assets held for sale

Level 3

598

598

264

264

Accrued interest receivable

Level 1

25,487

25,487

25,103

25,103

Derivative instruments–cash flow hedges

Level 2

1,947

1,947

2,188

2,188

Derivative instruments–interest rate products

Level 2

25,657

25,657

26,817

26,817

Derivative instruments–mortgage banking

Level 2

147

147

112

112

FHLB and FRB stock

Level 2

19,766

19,766

21,632

21,632

Financial liabilities:

Non-maturity deposits

Level 1

3,682,135

3,682,135

3,519,848

3,519,848

Time deposits

Level 2

1,655,746

1,650,190

1,686,500

1,683,492

Short-term borrowings

Level 1

114,000

114,000

109,000

109,000

Long-term borrowings

Level 2

78,621

96,939

193,653

227,081

Accrued interest payable

Level 1

20,403

20,403

21,436

21,436

Derivative instruments–cash flow hedges

Level 2

—

—

—

—

Derivative instruments–interest rate products

Level 2

25,659

25,659

26,819

26,819

Derivative instruments–mortgage banking

Level 2

7

7

13

13

(1)Comprised of collateral dependent loans.

(15.) SEGMENT REPORTING

The Company’s Executive Management Team, which consists of the Chief Executive Officer, Chief Financial Officer, Chief Legal Officer, Chief Commercial Banking Officer, Chief Consumer Banking Officer, Chief Risk Officer, Chief Human Resources Officer, and Chief Marketing Officer, has been designated as its Chief Operating Decision Maker (“CODM”). The CODM determined the Company has one reportable segment, Banking, based upon information provided about the Company’s products and services offered. The segment is also distinguished by the level of information provided to the CODM, who uses such information to review performance of various components of the business, which are then aggregated if operating performance, products and services, and customers are similar. The CODM evaluates the financial performance of the Company’s business components by evaluating revenue streams, significant expenses, and budget to actual results when assessing the Company’s segment and in the determination of allocating resources. The CODM has determined that net income is the reportable measure of segment profit or loss that is regularly reviewed and used to allocate resources and assess performance. Loans and investments provide the interest income in the banking operation, while deposits and borrowings account for the interest expense. The CODM also considers provisions for credit losses a significant expense in the banking operation. All operations are domestic.

Segment performance is evaluated using net income. Information reported internally for performance assessment by the CODM follows, inclusive of reconciliations of significant segment totals to the consolidated financial statements.

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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements (Unaudited)

(15.) SEGMENT REPORTING (Continued)

The following table presents balance sheet information of the Company’s segment as of periods indicated (in thousands).

March 31, 2026

December 31, 2025

Segment assets

Goodwill

$

48,536

$

48,536

Total segment assets

$

6,255,437

$

6,235,223

Reconciliation of consolidated total assets:

Goodwill - Courier Capital

9,585

9,585

Intangible assets, net - Courier Capital

2,124

2,222

Other assets

27,637

27,110

Consolidated total assets

$

6,294,783

$

6,274,140

The following table presents information regarding the Company’s segment for the periods indicated (in thousands).

Three months ended
March 31,

2026

2025

Interest income

$

81,563

$

81,051

Interest expense

27,977

33,126

Segment net interest income

53,586

47,925

Noninterest income

7,967

7,770

Segment noninterest expense

32,351

30,475

Income before provision for credit losses and income taxes

29,202

25,220

Provision for credit losses

(2,239

)

(2,928

)

Income before income taxes

26,963

22,292

Income tax expense

(4,771

)

(4,040

)

Segment net income

$

22,192

$

18,252

Reconciliation of consolidated net interest income:

Interest expense (1)

1,593

1,061

Consolidated net interest income

51,993

46,864

Reconciliation of consolidated net income:

Investment advisory income (2)

3,008

2,705

Other fees and income

(302

)

(102

)

Other noninterest expense

(3,244

)

(3,210

)

Income before income tax benefit

20,061

16,584

Income tax benefit

924

294

Consolidated net income

$

20,985

$

16,878

(1) Interest expense represents interest on subordinated notes, held at the Parent.

(2) Investment advisory income primarily represents income from our subsidiary Courier Capital.

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MANAGEMENT'S DISCUSSION AND ANALYSIS

ITEM 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

This Quarterly Report on Form 10-Q should be read in conjunction with the more detailed and comprehensive disclosures included in our Annual Report on Form 10-K for the year ended December 31, 2025. In addition, please read this section in conjunction with our Unaudited Interim Consolidated Financial Statements and Notes to Consolidated Financial Statements contained herein. When necessary, prior year information has been reclassified to conform to the current-year presentation.

FORWARD LOOKING INFORMATION

Statements and financial analysis contained in this Quarterly Report on Form 10-Q that are based on other than historical data are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements provide current expectations or forecasts of future events and include, among others:

•
statements with respect to the beliefs, plans, objectives, goals, guidelines, expectations, anticipations, and future financial condition, results of operations, and performance of Financial Institutions, Inc. (the “Parent” or “FII”) and its subsidiaries (collectively, the “Company,” “we,” “our” or “us”); and
•
statements preceded by, followed by or that include the words “may,” “could,” “should,” “would,” “believe,” “continue,” “anticipate,” “estimate,” “expect,” “intend,” “plan,” “target,” “projects” or similar expressions.

These forward-looking statements are not guarantees of future performance, nor should they be relied upon as representing management’s views as of any subsequent date. Forward-looking statements involve significant risks and uncertainties, and actual results may differ materially from those presented, either expressed or implied, in this Quarterly Report on Form 10-Q and our Annual Report on Form 10-K for the fiscal year ended December 31, 2025 (the “Form 10-K”), including, but not limited to, those presented in the Management’s Discussion and Analysis of Financial Condition and Results of Operations. Factors that might cause such material differences include, but are not limited to:

Credit Risks and Risks Related to Banking Activities

•
If we experience greater credit losses than anticipated, earnings may be adversely impacted;
•
We are subject to risks and losses resulting from fraudulent activities that could adversely impact our financial performance and results of operations;
•
Geographic concentration in our loan portfolio may unfavorably impact our operations;
•
Our commercial business and commercial mortgage loans increase our exposure to credit risks;
•
If our non-performing assets increase, our earnings will be adversely affected;
•
If our regulators impose limitations on our commercial real estate lending activities, earnings could be adversely affected;
•
Our indirect and consumer lending involves risk elements in addition to normal credit risk;
•
Lack of seasoning in portions of our loan portfolio could increase risk of credit defaults in the future;
•
We accept deposits that do not have a fixed term, and which may be withdrawn by the customer at any time for any reason;
•
Municipal deposits are price sensitive and could result in an increase in interest expense or funding fluctuations;
•
We are subject to environmental liability risk associated with our lending activities; and
•
We operate in a highly competitive industry and market area.

Legal and Regulatory Risks

•
Legal and regulatory proceedings and related matters could adversely affect us and the banking industry in general;
•
Any future Federal Deposit Insurance Corporation (“FDIC”) insurance premium increases may adversely affect our earnings;
•
We are highly regulated, and any adverse regulatory action may result in additional costs, loss of business opportunities, and reputational damage;
•
Non-compliance with the USA PATRIOT Act, the Bank Secrecy Act, Office of Foreign Asset Control sanction requirements, or other applicable state and federal laws could subject us to fines, penalties, or other regulatory actions;
•
We are subject to the Community Reinvestment Act (the “CRA”) and fair lending laws, and failure to comply with these laws could lead to material penalties;
•
We are subject to additional various state and federal laws and regulations, and failure to comply with these laws and regulations could subject us to fines, sanctions, or other negative actions;
•
The policies of the Federal Reserve Board have a significant impact on our earnings; and
•
We offer financial services to a limited number of New York State-licensed cannabis businesses under New York State’s regulatory framework, with supporting policy and procedures, enhanced due diligence, monitoring, and required regulatory reporting. While federal law continues to classify cannabis as illegal, the risk of strict federal enforcement remains uncertain. Any significant change in federal enforcement posture could affect our ability to continue services to these customers and could increase our legal, regulatory, or compliance-related obligations.

Risks Related to Non-Banking Activities

•
Our investment advisory and wealth management operations are subject to risk related to the regulation of the financial services industry and market volatility.

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MANAGEMENT'S DISCUSSION AND ANALYSIS

Strategic and Operational Risks

•
We make certain assumptions and estimates in preparing our financial statements that may prove to be incorrect, which could significantly impact our results of operations, cash flows and financial condition, and we are subject to new or changing accounting rules and interpretations, and the failure by us to correctly interpret or apply these evolving rules and interpretations could have a material adverse effect;
•
The value of our goodwill and other intangible assets may decline in the future;
•
We may be unable to successfully implement our growth strategies, including the integration and successful management of newly-acquired businesses;
•
Acquisitions may disrupt our business and dilute shareholder value;
•
Our tax strategies and the value of our deferred tax assets and liabilities could adversely affect our operating results and regulatory capital ratios;
•
Liquidity is essential to our businesses;
•
We rely on dividends from our subsidiaries for most of our revenue; and
•
If our risk management framework does not effectively identify or mitigate our risks, we could suffer losses.

Market Risks

•
We are subject to interest rate risk, and fluctuations in market interest rates may affect our interest margins and income, demand for our products, defaults on loans, loan prepayments and the fair value of our financial instruments;
•
The soundness of other financial institutions could adversely affect us; and
•
We may need to raise additional capital in the future and such capital may not be available on acceptable terms or at all.

Technology and Cybersecurity Risks

•
Emerging technology, including cloud computing and artificial intelligence (“AI”), introduces new risks while possibly being essential to support business strategy;
•
We rely on third parties to provide critical business services and protect the confidentiality, integrity, and availability of confidential data;
•
We, or our service providers, may experience a cyber-attack, system failure, natural disaster, or other uncontrollable event that may disrupt business operations; and
•
We are subject to evolving laws and regulations relating to cybersecurity protection and data privacy, and failure to comply could expose us to regulatory liability, reputational risk and financial risk.

Risks Related to our Common Stock

•
We may not pay or may reduce the dividends on our common stock, and our ability to pay dividends is subject to certain restrictions;
•
We may issue debt and equity securities or securities convertible into equity securities, any of which may be senior to our common stock as to distributions and in liquidation, which could dilute our current shareholders or negatively affect the value of our common stock;
•
Our certificate of incorporation, our bylaws, and certain banking laws may have an anti-takeover effect; and
•
The market price of our common stock may fluctuate significantly in response to a number of factors.

General Risk Factors

•
We may not be able to attract and retain skilled people;
•
Loss of key employees may disrupt relationships with certain customers;
•
We use financial models for business planning purposes that may not adequately predict future results;
•
We depend on the accuracy and completeness of information about or from customers and counterparties;
•
Our business may be adversely affected by conditions in the financial markets and economic conditions generally, including macroeconomic pressures such as inflation, supply chain issues, geopolitical risks associated with international conflict, and the impact of a prolonged U.S. government shutdown;
•
Severe weather, natural disasters, public health emergencies and pandemics, acts of war or terrorism, and other external events could significantly impact our business;
•
Negative public opinion could damage our reputation and impact business operations and revenues; and
•
Environmental, social and governance matters, and any related reporting obligations may impact our business.

We caution readers not to place undue reliance on any forward-looking statements, which speak only as of the date made, and advise readers that various factors, including those described above, could affect our financial performance and could cause our actual results or circumstances for future periods to differ materially from those anticipated or projected. See also Item 1A, Risk Factors, in the Annual Report on Form 10-K for the year ended December 31, 2025. Except as required by law, we do not undertake and specifically disclaim any obligation to publicly release any revisions to any forward-looking statements to reflect the occurrence of anticipated or unanticipated events or circumstances after the date of such statements.

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MANAGEMENT'S DISCUSSION AND ANALYSIS

GENERAL

The Parent is a financial holding company headquartered in New York State, providing diversified financial services through its operating subsidiaries, Five Star Bank (the “Bank”) and Courier Capital, LLC (“Courier Capital”). The Company offers a broad array of deposit, lending and other financial services to individuals, municipalities and businesses in Western and Central New York through its wholly owned New York-chartered banking subsidiary, the Bank. The Bank also has commercial loan production offices in Ellicott City (Baltimore), Maryland, and Syracuse, New York, serving the Mid-Atlantic and Central New York regions. Our indirect lending network includes relationships with franchised automobile dealers in Western and Central New York, and the Capital District of New York. Courier Capital provides customized investment advice, wealth management, investment consulting and retirement plan services to individuals, businesses, institutions, foundations and retirement plans.

Our primary sources of revenue are net interest income (interest earned on our loans and securities, net of interest paid on deposits and other funding sources) and noninterest income, particularly investment advisory and financial services provided to customers or ancillary services tied to loans and deposits. Business volumes and pricing drive revenue potential, and tend to be influenced by overall economic factors, including market interest rates, business spending, consumer confidence, economic growth, and competitive conditions within the marketplace. We are not able to predict market interest rate fluctuations with certainty and our asset/liability management strategy may not prevent interest rate changes from having a material adverse effect on the results of our operations and financial condition.

Our business strategy has been to maintain a community bank philosophy, which consists of focusing on and understanding the individualized banking and other financial needs of individuals, municipalities and businesses of the communities surrounding our primary service area. We believe this focus allows us to be more responsive to our customers’ needs and provide a high level of personal service that differentiates us from larger competitors, resulting in long-standing and broad-based banking relationships. Our core customers are primarily small- to medium-sized businesses, individuals and community organizations who prefer to build banking and wealth management relationships with a community bank that combines high quality, competitively priced products and services with personalized service. Because of our identity and origin as a locally operated bank, we believe that our level of personal service provides a competitive advantage over larger banks, which tend to consolidate decision-making authority outside local communities.

A key aspect of our current business strategy is to foster a community-oriented culture where our customers and employees establish long-standing and mutually beneficial relationships. We believe that we are well-positioned to be a strong competitor within our market area because of our focus on community banking needs and customer service, our comprehensive suite of deposit, loan, and wealth management products typically found at larger banks, our highly experienced management team and our strategically located banking centers.

We prioritize customer acquisition through cost-effective, high-demand digital, virtual and physical channels, while maintaining a community bank distinctiveness relative to larger banks and digital-only neobanks. We leverage the retail branch network and customer contact center to build trust and credibility, provide personal financial education and advice, offer convenience, and bridge digital and physical channels. Our enhanced digital capabilities complement a continued focus on a consistent customer experience and engagement across physical and virtual channels, including using branches to create deeper engagement and relationships with customers, balancing customer engagement with efficiency opportunities (e.g., framing outreach to the customer contact center to teach customers how to use digital channels, in addition to addressing the reason for the call), and maintaining and expanding our customer reach digitally, physically or virtually. By employing digital channels across our current products and services, we deepen existing relationships and enter new geographies or market segments that would otherwise be prohibitively expensive targets using traditional approaches. Deepening our existing digital capabilities allows us to capitalize on a shift in customer preferences away from physical branches.

We have evolved to meet changing customer needs by offering complementary physical, digital and virtual channels. We focus on technology to provide solutions that fit our customers’ preferences for transacting business with us. Branches are staffed by certified personal bankers who are trained to meet a broad array of customer needs. Our digital banking capabilities and Customer Contact Center provide additional self-serve and phone options through which customer needs are met effectively.

We will continue to explore market expansion opportunities that complement current market areas as opportunities arise. Our primary focus is on organic growth, as well as evaluating potential growth opportunities within our non-interest income line of business by acquiring business that can be incorporated into existing operations. While organic growth remains our primary focus, we beleive our capital position remains strong enough to support selective merger and acquisition activity in support of expansion of our core financial service businesses. Consequently, we will contine to evaluate acquisition opportunities in these activities. When evaluating acquisition opportunities, we will balance the potential for earnings accretion with maintaining adequate capital levels, which could result in our common stock being the predominant form of consideration and/or the need for us to raise capital.

Conversations with potential strategic partners occur on a regular basis. The evaluation of any potential opportunity will favor a transaction that complements our core competencies and strategic intent. Additionally, we remain committed to maintaining a diversified revenue stream. Our senior management team has experience in acquisitions and post-acquisition integration of operations and is prepared to act promptly should a potential opportunity arise but will remain disciplined with its approach. We believe this experience positions us to successfully acquire and integrate additional financial services and banking businesses.

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MANAGEMENT'S DISCUSSION AND ANALYSIS

EXECUTIVE OVERVIEW

Summary of 2026 First Quarter Results

Net income increased $4.1 million to $21.0 million for the first quarter of 2026 compared to $16.9 million for the first quarter of 2025. Net income available to common shareholders for the first quarter of 2026 was $20.6 million, or $1.04 per diluted share, compared with $16.5 million, or $0.81 per diluted share, for the first quarter of 2025. Return on average common equity was 13.57% and return on average assets was 1.37% for the first quarter of 2026 compared to 11.92% and 1.10%, respectively, for the first quarter of 2025.

Net interest income totaled $52.0 million in the first quarter of 2026, an increase of $5.1 million compared to $46.9 million in the first quarter of 2025. Average interest-earning assets for the first quarter of 2026 were $73.3 million higher than the first quarter of 2025 primarily due to a $145.1 million increase in average loans, partially offset by a $41.5 million decrease in the average balance of Federal Reserve interest-earning cash and a $30.3 million decrease in average investment securities. Average interest-bearing liabilities for the first quarter of 2026 were $6.7 million higher than the first quarter of 2025 primarily due to a $118.2 million increase in average time deposits and a $12.9 million increase in average short-term borrowings, partially offset by a $70.0 million decrease in average savings and money market account deposits, a $28.8 million decrease in average interest-bearing demand deposits, and a $25.6 million decrease in average long-term borrowings. The wind-down of the Banking-as-a-Service (“BaaS”) platform that the Bank initiated in September 2024 was the primary driver of the reduction in average savings and money market deposits.

Net interest margin was 3.67% for the first quarter of 2026 compared to 3.35% in the first quarter of 2025, primarily driven by lower interest-bearing liability costs.

The provision for credit losses was $2.2 million in the first quarter of 2026 compared to $2.9 million in the first quarter of 2025. Net charge-offs during the recent quarter were $5.1 million, representing 0.44% of average loans on an annualized basis, compared to $2.4 million, or an annualized 0.21% of average loans, in the first quarter of 2025. See the “Provision for Credit Losses,” “Allowance for Credit Losses–Loans” and “Non-Performing Assets and Potential Problem Loans” sections of this Management’s Discussion and Analysis for further discussion regarding the provision for credit losses and net charge-offs.

Noninterest income totaled $10.7 million in the first quarter of 2026, compared to $10.4 million in the first quarter of 2025. The increase primarily consisted of a $328 thousand net gain on sale of securities, and an increase of $324 thousand from investment advisory income, partially offset by a $481 thousand net loss on the sale of other assets, and a $191 thousand decrease in investment in limited partnership income. Refer to the “Noninterest Income” section of this Management’s Discussion and Analysis for further discussion regarding these variances.

Noninterest expense totaled $35.6 million in the first quarter of 2026, compared to $33.7 million in the first quarter of 2025. The increase in noninterest expense for the first quarter of 2026 was primarily attributable to a $1.7 million increase in salaries and employee benefits, a $724 thousand increase in computer and data processing expenses, and a $403 thousand increase in deposit-related charged-off items, partially offset by a $546 thousand decrease in other noninterest expense, and a $341 thousand decrease in professional services expense. Refer to the “Noninterest Expense” section of this Management’s Discussion and Analysis for further discussion regarding these variances.

The regulatory Tier 1 Capital Ratio was 11.70% and 11.43%, respectively, and Total Risk-Based Capital Ratio was 14.16% and 14.90%, respectively, at March 31, 2026 and December 31, 2025. See the “Liquidity and Capital Management” section of this Management’s Discussion and Analysis for further discussion regarding regulatory capital and the Basel III capital rules.

RESULTS OF OPERATIONS

Net Interest Income and Net Interest Margin

Net interest income is our primary source of revenue, comprising approximately 83% of revenue during the first quarter of 2026 and 82% of revenue during the first quarter of 2025. Net interest income is the difference between interest income on interest-earning assets, such as loans and investment securities, and interest expense on interest-bearing deposits and other borrowings used to fund interest-earning and other assets or activities. Net interest income is affected by changes in interest rates and by the amount and composition of interest-earning assets and interest-bearing liabilities, as well as the sensitivity of the balance sheet to changes in interest rates, including characteristics such as the fixed or variable nature of the financial instruments, contractual maturities and repricing frequencies.

We use interest rate spread and net interest margin to measure and explain changes in net interest income. Interest rate spread is the difference between the average yield on interest-earning assets and the average rate paid for interest-bearing liabilities that fund those assets. The net interest margin is expressed as the percentage of net interest income to average interest earning assets. The net interest margin exceeds the interest rate spread because noninterest-bearing sources of funds (“net free funds”), principally noninterest-bearing demand deposits and shareholders’ equity, also support earning assets. To compare tax-exempt asset yields to taxable yields, the yield on tax-exempt investment securities is computed on a taxable equivalent basis. Net interest income, interest rate spread, and net interest margin are discussed on a taxable equivalent basis.

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MANAGEMENT'S DISCUSSION AND ANALYSIS

The following table reconciles interest income per the consolidated statements of operations to interest income adjusted to a fully taxable equivalent basis (dollars in thousands):

Three months ended
March 31,

2026

2025

Interest income per consolidated statements of operations

$

81,563

$

81,051

Adjustment to fully taxable equivalent basis

43

58

Interest income adjusted to a fully taxable equivalent basis

81,606

81,109

Interest expense per consolidated statements of operations

29,570

34,187

Net interest income on a taxable equivalent basis

$

52,036

$

46,922

Analysis of Net Interest Income and Net Interest Margin

Net interest income on a taxable equivalent basis for the first quarter of 2026, was $52.0 million, an increase of $5.1 million versus the comparable quarter last year of $46.9 million. Net interest margin for the first quarter of 2026 was 3.67%, 32-basis points higher than 3.35% for the same period in 2025. This increase was a function of a 38-basis points increase in the net interest spread, partially offset by a 6-basis point lower contribution from net free funds. The increase in interest rate spread was comprised of a 4-basis points decrease in the average yield of average interest-earning assets, and a 42-basis points decrease in the average cost of interest-bearing liabilities.

For the first quarter of 2026, the average yield on average interest earning assets of 5.76% was 4-basis points lower than the first quarter of 2025 of 5.80%. The average yield on federal reserve interest-earning cash decreased 58-basis points during the first quarter of 2026 to 3.79%, decreasing interest income by $92 thousand, and average loan yield decreased 13-basis points during the first quarter of 2026 to 6.07% from 6.20% for the first quarter of 2025, decreasing net interest income $1.4 million, while the average yield on investment securities increased 23-basis points during the first quarter of 2026 to 4.48%, resulting in a $586 thousand increase in interest income.

Average interest-earning assets were $5.72 billion for the first quarter of 2026 compared to $5.65 billion for the first quarter of 2025, an increase of $73.3 million from the comparable quarter last year. The increase was primarily due to an increase of average loans of $145.1 million from $4.49 billion for the first quarter of 2025 to $4.64 billion for the first quarter of 2026, partially offset by a decrease in average investment securities of $30.3 million from $1.09 billion for the first quarter of 2025 to $1.06 billion for the first quarter of 2026, and a $41.5 million decrease in average Federal Reserve interest-earning cash. Average loans comprised 81% of average interest-earning assets during the first quarter of 2026 compared to 80% during the first quarter of 2025. The increase in average loans was primarily due to organic growth in commercial mortgages and resulted in a $2.1 million increase in interest income.

For the first quarter of 2026, the average cost of average interest-bearing liabilities of 2.65% was 42-basis points lower than the first quarter of 2025 of 3.07%. The average cost of interest-bearing deposits of 2.56% was 48-basis points lower than the first quarter of 2025, primarily due to the continued repricing of deposits at lower rates, which decreased interest expense by $5.6 million. The average cost of total borrowings increased 76-basis points to 4.47% in the first quarter of 2026, compared to 3.71% in the first quarter of 2025, which decreased interest expense $577 thousand.

Average interest-bearing liabilities of $4.51 billion for the first quarter of 2026 were generally flat with the first quarter of 2025. On average, interest-bearing deposits increased $19.3 million from $4.29 billion for the first quarter of 2025 to $4.31 billion for the current quarter, and noninterest-bearing demand deposits (a principal component of net free funds) increased $23.9 million to $950.6 million for the first quarter of 2026. The modest increase in average interest-bearing deposits was primarily due to an increase in average time deposits. Compared to the year-ago period, the BaaS platform wind-down that the Bank initiated in September 2024 was the primary driver of the reduction in average savings and money market deposits. For further discussion of deposits, refer to the “Funding Activities–Deposits” section of this Management’s Discussion and Analysis.

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MANAGEMENT'S DISCUSSION AND ANALYSIS

The following table sets forth certain information relating to the consolidated balance sheets and reflects the average yields earned on interest-earning assets, as well as the average rates paid on interest-bearing liabilities for the periods indicated (dollars in thousands). Average balances were derived from daily balances.

Three months ended March 31,

2026

2025

Average
Balance

Interest

Average
Rate
(3)

Average
Balance

Interest

Average
Rate
(3)

Interest-earning assets:

Federal funds sold and interest-earning deposits

$

30,266

$

283

3.79

%

$

71,767

$

774

4.37

%

Investment securities (1):

Taxable

1,033,197

11,628

4.50

1,051,037

11,267

4.29

Tax-exempt (2)

22,188

200

3.60

34,612

278

3.21

Total investment securities

1,055,385

11,828

4.48

1,085,649

11,545

4.25

Loans:

Commercial business

736,942

11,509

6.33

677,700

11,577

6.93

Commercial mortgage

2,342,957

35,425

6.13

2,203,899

34,622

6.37

Residential real estate loans

654,614

7,205

4.40

647,005

6,776

4.19

Residential real estate lines

74,189

1,182

6.46

74,709

1,312

7.12

Consumer indirect

795,107

13,411

6.84

848,282

13,674

6.54

Other consumer

35,074

763

8.81

42,230

829

7.96

Total loans (4)

4,638,883

69,495

6.07

4,493,825

68,790

6.20

Total interest-earning assets

5,724,534

81,606

5.76

5,651,241

81,109

5.80

Less: Allowance for credit losses

(48,038

)

(48,838

)

Other noninterest-earning assets

550,892

617,784

Total assets

$

6,227,388

$

6,220,187

Interest-bearing liabilities:

Deposits:

Interest-bearing demand

$

716,370

$

1,829

1.04

%

$

745,210

$

2,121

1.15

%

Savings and money market

1,906,445

10,764

2.29

1,976,483

13,387

2.75

Time deposits

1,683,185

14,639

3.53

1,564,987

16,628

4.31

Total interest-bearing deposits

4,306,000

27,232

2.56

4,286,680

32,136

3.04

Short-term borrowings

108,138

640

2.40

95,223

491

2.09

Long-term borrowings

99,302

1,698

6.84

124,871

1,560

5.00

Total borrowings

207,440

2,338

4.47

220,094

2,051

3.71

Total interest-bearing liabilities

4,513,440

29,570

2.65

4,506,774

34,187

3.07

Noninterest-bearing demand deposits

950,644

926,696

Other noninterest-bearing liabilities

129,710

207,511

Shareholders’ equity

633,594

579,206

Total liabilities and shareholders’ equity

$

6,227,388

$

6,220,187

Net interest income (tax-equivalent)

$

52,036

$

46,922

Interest rate spread

3.11

%

2.73

%

Net interest-earning assets

$

1,211,094

$

1,144,467

Net interest margin (tax-equivalent)

3.67

%

3.35

%

Ratio of average interest-earning assets to average interest-bearing liabilities

126.83

%

125.39

%

(1) Investment securities are shown at amortized cost.

(2) The interest on tax-exempt securities is calculated on a tax-equivalent basis assuming a federal income tax rate of 21%.

(3) Annualized.

(4) Loans include net unearned income, net deferred loan fees and costs and non-accruing loans. Net deferred loan fees (costs) included in interest income were as follows (in thousands):

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MANAGEMENT'S DISCUSSION AND ANALYSIS

Three months ended
March 31,

2026

2025

Commercial business

$

(25

)

$

17

Commercial mortgage

741

573

Residential real estate loans

(345

)

(379

)

Residential real estate lines

(97

)

(91

)

Consumer indirect

(867

)

(866

)

Other consumer

2

10

Total

$

(591

)

$

(736

)

The net interest spread, as well as the net interest margin, will be impacted by future changes in short-term and long-term interest rate levels, as well as the impact from the competitive environment. A discussion of the effects of changing interest rates on net interest income is set forth in Part II, Item 7A, “Quantitative and Qualitative Disclosures About Market Risk” included elsewhere in this report.

Rate/Volume Analysis

The following table presents, on a tax-equivalent basis, the relative contribution of changes in volumes and changes in rates to changes in net interest income for the periods indicated. The change in interest income or interest expense not solely due to changes in volume or rate has been allocated in proportion to the absolute dollar amounts of the change in each (in thousands). No out-of-period adjustments were included in the rate/volume analysis.

Three months ended
March 31, 2026 vs. 2025

Increase (decrease) in:

Volume

Rate

Total

Interest income:

Federal funds sold and interest-earning deposits

$

(399

)

$

(92

)

$

(491

)

Investment securities:

Taxable

(194

)

555

361

Tax-exempt

(109

)

31

(78

)

Total investment securities

(303

)

586

283

Loans:

Commercial business

968

(1,036

)

(68

)

Commercial mortgage

2,134

(1,331

)

803

Residential real estate loans

81

348

429

Residential real estate lines

(9

)

(121

)

(130

)

Consumer indirect

(880

)

617

(263

)

Other consumer

(150

)

84

(66

)

Total loans

2,144

(1,439

)

705

Total interest income

1,442

(945

)

497

Interest expense:

Deposits:

Interest-bearing demand

(80

)

(212

)

(292

)

Savings and money market

(460

)

(2,163

)

(2,623

)

Time deposits

1,189

(3,178

)

(1,989

)

Total interest-bearing deposits

649

(5,553

)

(4,904

)

Short-term borrowings

71

78

149

Long-term borrowings

(361

)

499

138

Total borrowings

(290

)

577

287

Total interest expense

359

(4,976

)

(4,617

)

Net interest income

$

1,083

$

4,031

$

5,114

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MANAGEMENT'S DISCUSSION AND ANALYSIS

Provision for Credit Losses

The table below presents the composition of the provision for credit losses for the periods indicated (dollars in thousands):

Three months ended
March 31,

2026

2025

Provision for credit losses – loans

$

2,355

$

3,292

Credit loss provision (benefit) for unfunded commitments

(116

)

(364

)

Credit loss benefit for debt securities

-

-

Provision for credit losses

$

2,239

$

2,928

The provision for credit losses in the first quarter of 2026 was driven by a combination of factors, including the impact of loan mix and change in outstandings, coupled with the overall decrease in the both the forecasted loss rate for pooled loans and qualitative factors that are primarily qualitatively informed by historical rates.

See the “Allowance for Credit Losses–Loans” and “Non-Performing Assets and Potential Problem Loans” sections of this Management’s Discussion and Analysis for further discussion.

Noninterest Income

The following table details the major categories of noninterest income for the periods presented (in thousands):

Three months ended
March 31,

2026

2025

Service charges on deposits

$

1,044

$

1,052

Card interchange income

1,892

1,840

Investment advisory

3,061

2,737

Company owned life insurance

2,772

2,777

Investments in limited partnerships

224

415

Loan servicing

151

123

Income from derivative instruments, net

239

250

Net gain on sale of loans held for sale

125

117

Net gain on sale of investment securities

328

—

Net loss on other assets

(481

)

—

Net loss on tax credit investments

(452

)

(514

)

Other

1,770

1,576

Total noninterest income

$

10,673

$

10,373

Investment advisory income of $3.1 million for the first quarter of 2026 increased $324 thousand, or 12%, compared to $2.7 million for the first quarter of 2025, reflecting both new business and market-driven gains.

Income from investments in limited partnerships of $224 thousand for the first quarter of 2026, decreased $191 thousand, compared to $415 thousand for the first quarter of 2025. Income from our investments in limited partnerships fluctuates based on the maturity and performance of the underlying investments.

Net loss on sale of other assets of $481 thousand for the first quarter of 2026 comprised of the net loss on the write-down of two branch locations that were held for sale as of March 31, 2026.

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MANAGEMENT'S DISCUSSION AND ANALYSIS

Noninterest Expense

The following table details the major categories of noninterest expense for the periods presented (in thousands):

Three months ended
March 31,

2026

2025

Salaries and employee benefits

$

18,601

$

16,898

Occupancy and equipment

3,865

3,590

Professional services

1,350

1,691

Computer and data processing

6,211

5,487

FDIC assessments

986

1,467

Advertising and promotions

524

342

Amortization of intangibles

98

107

Deposit-related charged-off items (recoveries) expense

109

(294

)

Other

3,851

4,397

Total noninterest expense

$

35,595

$

33,685

Salaries and employee benefits expense increased $1.7 million, or 10%, to $18.6 million for the first quarter of 2026, compared to $16.9 million for the first quarter of 2025, reflecting a combination of factors, including annual merit increases, incentive compensation and investments in personnel.

Professional services expense decreased $341 thousand, or 20%, to $1.4 million for the first quarter of 2026 compared to $1.7 million for the first quarter of 2025. The decline was primarily due to lower audit-related expenses and lower other professional and consulting fees.

Computer and data processing expense increased $724 thousand, or 13%, to $6.2 million for the first quarter of 2026, compared to $5.5 million for the first quarter of 2025. The increase was due in part to the termination of a vendor relationship during the first quarter of 2026.

Deposit-related charged-off items expense was $109 thousand for the first quarter of 2026, compared to deposit-related recoveries of $294 thousand for the first quarter of 2025. The recoveries in the first quarter of 2025 were primarily related to insurance proceeds related to a post commercial deposit charged-off item.

Other expense decreased $546 thousand, or 12%, to $3.9 million for the first quarter of 2026, compared to $4.4 million for the first quarter of 2025. The decline was primarily attributed to lower corporate insurance premiums and a reduction in bank charges associated with swap collateral accounts due to lower interest rates.

Our efficiency ratio for the first quarter of 2026 was 57.06%, compared with 58.79% for the first quarter of 2025. The efficiency ratio is calculated by dividing total noninterest expense by net revenue, defined as the sum of tax-equivalent net interest income and noninterest income before net gains on investment securities. An increase in the efficiency ratio indicates that more resources are being utilized to generate the same volume of income, while a decrease indicates a more efficient allocation of resources. The efficiency ratio, a banking industry financial measure, is not required by GAAP. However, the efficiency ratio is used by management in its assessment of financial performance specifically as it relates to noninterest expense control. Management also believes such information is useful to investors in evaluating Company performance.

Income Taxes

For the first quarter of 2026, we recorded income tax expense of $3.8 million, compared to $3.7 million for the first quarter of 2025. In the first quarter of 2026, we recognized federal and state tax benefits related to tax credit investments placed in service and/or amortized during the period resulting in a reduction in income tax expense of $1.0 million, compared to $1.1 million for the same period in the prior year.

Our effective tax rate for the first quarter of 2026 was 15.5%, versus 18.2%, for the first quarter of 2025. The effective tax rate typically fluctuates on a quarterly basis primarily due to the level of pre-tax earnings, and may differ from statutory rates due to the impact of items of income and expense that are not subject to federal or state taxation. Our effective tax rates reflect the impact of these items, which include, but are not limited to, interest income from tax-exempt securities, earnings on company owned life insurance and the impact of tax credit investments. In addition, our effective tax rates for 2026 and 2025 reflect the New York State tax benefit generated by our real estate investment trust.

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MANAGEMENT'S DISCUSSION AND ANALYSIS

ANALYSIS OF FINANCIAL CONDITION

INVESTING ACTIVITIES

Investment Securities

The following table summarizes the composition of our investment securities portfolio as of the dates indicated (in thousands):

Investment Securities Portfolio Composition

March 31, 2026

December 31, 2025

Amortized

Fair

Amortized

Fair

Cost

Value

Cost

Value

Securities available for sale:

U.S. Treasury bills

$

99,791

$

99,790

$

—

$

—

Mortgage-backed securities:

Residential:

Federal National Mortgage Association

196,892

194,785

204,864

204,923

Federal Home Loan Mortgage Corporation

233,462

218,608

257,026

244,752

Government National Mortgage Association

10,343

10,154

11,008

10,893

Commercial:

Federal National Mortgage Association

5,082

5,154

5,089

5,151

Collateralized mortgage obligations:

Residential:

Federal National Mortgage Association

37,739

36,890

25,153

24,364

Federal Home Loan Mortgage Corporation

23,830

21,714

25,037

23,042

Government National Mortgage Association

64,628

65,144

66,928

68,026

Commercial:

Government National Mortgage Association

317,726

293,147

318,429

296,480

Total collateralized mortgage obligations

443,923

416,895

435,547

411,912

Total mortgage-backed securities

889,702

845,596

913,534

877,631

Other debt securities

58,201

58,311

44,608

44,841

Total available for sale securities

$

1,047,694

$

1,003,697

$

958,142

$

922,472

Securities held to maturity:

U.S. Government agencies and government sponsored enterprises

$

6,851

$

6,689

$

6,813

$

6,689

State and political subdivisions

31,704

26,966

32,829

28,280

Mortgage-backed securities:

Residential:

Federal National Mortgage Association

3,676

3,314

3,714

3,385

Federal Home Loan Mortgage Corporation

2,572

2,224

2,601

2,268

Government National Mortgage Association

15,589

14,056

16,004

14,475

Commercial:

Federal National Mortgage Association

966

956

973

966

Federal Home Loan Mortgage Corporation

3,992

3,315

3,992

3,306

Collateralized mortgage obligations:

Residential:

Federal National Mortgage Association

5,608

5,219

5,912

5,546

Federal Home Loan Mortgage Corporation

8,165

7,758

8,774

8,388

Government National Mortgage Association

2,370

2,214

2,486

2,351

Commercial:

Federal Home Loan Mortgage Corporation

583

572

612

602

Total collateralized mortgage obligations

16,726

15,763

17,784

16,887

Total mortgage-backed securities

43,521

39,628

45,068

41,287

Total held to maturity securities

82,076

$

73,283

84,710

$

76,256

Allowance for credit losses–securities

(2

)

(2

)

Total held to maturity securities, net

$

82,074

$

84,708

Our investment policy is contained within our overall Asset-Liability Management and Investment Policy. This policy dictates that investment decisions will be made based on the safety of the investment, liquidity requirements, potential returns, cash flow targets, need for collateral, and desired risk parameters. In pursuing these objectives, we consider the ability of an investment to provide earnings consistent with factors of quality, maturity, marketability, pledgeable nature and risk diversification. Our Chief Financial Officer and Treasurer, guided by ALCO, is responsible for investment portfolio decisions within the established policies.

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Table of Contents

MANAGEMENT'S DISCUSSION AND ANALYSIS

Our available for sale (“AFS”) investment securities portfolio increased $81.2 million from December 31, 2025 to March 31, 2026. The AFS portfolio had a net unrealized loss of $44.0 million at March 31, 2026 and $35.7 million at December 31, 2025, respectively. The fair value of most of the investment securities in the AFS portfolio fluctuates as market interest rates change.

Agency Mortgage-backed Securities

All of the mortgage-backed securities held by us as of March 31, 2026, were issued by U.S. Government sponsored entities and agencies (“Agency MBS”), primarily FNMA and FHLMC. The contractual cash flows of our Agency MBS are guaranteed by FNMA, FHLMC or GNMA. The GNMA mortgage-backed securities are backed by the full faith and credit of the U.S. Government.

As of March 31, 2026, there were 66 securities in the AFS portfolio with an aggregate fair value of $404.4 million that were in an unrealized loss position with unrealized losses totaling $48.8 million. Of these, 35 were Agency MBS in an unrealized loss position for 12 months or longer and had an aggregate fair value of $200.0 million and unrealized losses of $44.4 million, while 31 were in an unrealized loss position for less than 12 months and had an aggregate fair value of $204.3 million and unrealized losses of $4.4 million. The unrealized loss of these securities was driven by the timing of the purchases of fixed-rate securities during the extended low-interest rate environments experienced in prior years, which has been compounded with subsequent increases in benchmark interest rates. However, these fixed-rate securities were purchased with the expectation that they will continue to prepay principal, and the proceeds will be invested at current market rates.

Given the high credit quality inherent in Agency MBS, we do not consider any of the unrealized losses as of March 31, 2026 on such Agency MBS to be credit related.

Other Debt Securities

We also hold subordinated debt of bank holding companies with a maturity of 10 years, with a call in 5 years. As of March 31, 2026, there were 14 corporate bonds with an aggregate fair value of $31.5 million, in an unrealized loss position for less than 12 months of $459 thousand.

FHLB and FRB Stock

As a member of the FHLB, the Bank is required to hold FHLB stock. The amount of required FHLB stock is based on the Bank’s asset size and the amount of borrowings from the FHLB. We have assessed the ultimate recoverability of our FHLB stock and believe that no impairment currently exists. As a member of the FRB system, we are required to maintain a specified investment in FRB stock based on a ratio relative to our capital. At March 31, 2026, our ownership of FHLB and FRB stock totaled $10.6 million and $9.2 million, respectively, and is included in other assets and recorded at cost, which approximates fair value.

Impairment Assessment

For AFS securities in an unrealized loss position, we first assess whether (i) we intend to sell, or (ii) it is more likely than not that we will be required to sell the security before recovery of its amortized cost basis. If either case is affirmative, any previously recognized allowances are charged-off and the security’s amortized cost is written down to fair value through income. If neither case is affirmative, the security is evaluated to determine whether the decline in fair value has resulted from credit losses or other factors. In making this assessment, management considers the extent to which fair value is less than amortized cost, any changes to the rating of the security by a rating agency and any adverse conditions specifically related to the security, among other factors. If this assessment indicates that a credit loss exists, the present value of cash flows expected to be collected from the security are compared to the amortized cost basis of the security. If the present value of cash flows expected to be collected is less than the amortized cost basis, a credit loss exists and an allowance for credit losses is recorded for the credit loss, limited by the amount that the fair value is less than the amortized cost basis. Any impairment that has not been recorded through an allowance for credit losses is recognized in other comprehensive income. Adjustments to the allowance are reported in our income statement as a component of credit loss expense. AFS securities are charged-off against the allowance or, in the absence of any allowance, written down through income when deemed uncollectible by management or when either of the aforementioned criteria regarding intent or requirement to sell is met. For the three months ended March 31, 2026 and 2025, no allowance for credit losses was recognized on AFS securities in an unrealized loss position as management does not believe any of the securities are impaired due to reasons of credit quality.

The unrealized losses are largely due to increases in market interest rates over the yields available at the time the underlying securities were purchased. The fair value is expected to recover as the bonds approach their maturity date, repricing date or if market yields for such investments decline. We do not believe any of the securities in a loss position are impaired due to reasons of credit quality. Accordingly, as of March 31, 2026, we concluded that unrealized losses on our AFS securities were not impaired due to reasons of credit quality and no allowance for credit losses has been recognized on AFS securities. As the portfolio is managed from a liquidity, earnings, and risk standpoint, sales from the AFS portfolio may be warranted based upon prevailing market factors.

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MANAGEMENT'S DISCUSSION AND ANALYSIS

Security Yields and Maturities Schedule

The following table sets forth certain information regarding the amortized cost (“Cost”), weighted average yields (“Yield”) and contractual maturities of our debt securities portfolio as of March 31, 2026. In this table, Yield is defined as the book yield weighted against the ending book value. Mortgage-backed securities are included in maturity categories based on their stated maturity date. Actual maturities may differ from the contractual maturities presented because borrowers may have the right to call or prepay certain investments. No tax-equivalent adjustments were made to the weighted average yields (dollars in thousands).

Due in one year or less

Due after one to five years

Due after five years through ten years

Due after
ten years

Total

Cost

Yield

Cost

Yield

Cost

Yield

Cost

Yield

Cost

Yield

Available for sale debt securities:

U.S. Treasury bills

$

99,791

3.67

%

$

—

—

$

—

—

$

—

—

$

99,791

3.67

%

Mortgage-backed securities:

Residential mortgage-backed securities

—

—

7

6.84

%

27

6.22

%

440,663

4.40

%

440,697

4.40

%

Commercial mortgage-backed securities

—

—

—

—

—

—

5,082

5.15

%

5,082

5.15

%

Residential collateralized mortgage obligations

—

—

—

—

—

—

126,197

4.45

%

126,197

4.45

%

Commercial collateralized mortgage obligations

—

—

—

—

—

—

317,726

4.76

%

317,726

4.76

%

Other debt securities

—

—

3,131

6.21

%

55,070

6.43

%

—

—

58,201

—

Total available for sale debt securities

$

99,791

3.67

%

$

3,138

6.21

%

$

55,097

6.43

%

$

889,668

4.54

%

$

1,047,694

6.42

%

Held to maturity debt securities:

U.S. Government agencies and government sponsored enterprises

$

—

—

$

6,851

3.42

%

$

—

—

$

—

—

$

6,851

3.42

%

State and political subdivisions

4,960

3.25

%

5,331

1.80

%

5,134

1.95

%

16,279

2.62

%

31,704

2.47

%

Mortgage-backed securities:

Residential mortgage-backed securities

—

—

—

—

—

—

21,837

3.07

%

21,837

3.07

%

Commercial mortgage-backed securities

—

—

966

3.44

%

3,992

1.61

%

—

—

4,958

1.97

%

Residential collateralized mortgage obligations

—

—

831

2.09

%

8,205

2.49

%

7,107

2.36

%

16,143

2.41

%

Commercial collateralized mortgage obligations

—

—

583

3.27

%

—

—

—

—

583

3.27

%

Total held to maturity debt securities

4,960

3.25

%

14,562

2.75

%

17,331

2.13

%

45,223

2.80

%

82,076

2.67

%

Total investment securities

$

104,751

3.65

%

$

17,700

3.36

%

$

72,428

5.40

%

$

934,891

4.45

%

$

1,129,770

4.42

%

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Table of Contents

MANAGEMENT'S DISCUSSION AND ANALYSIS

LENDING ACTIVITIES

Total loans were $4.63 billion at March 31, 2026, a decrease of $30.3 million from $4.66 billion at December 31, 2025. The composition of our loan portfolio, excluding loans held for sale and including net unearned income and net deferred fees and costs, is summarized as follows (dollars in thousands):

Loan Portfolio Composition

March 31, 2026

December 31, 2025

Amount

% of
Total

Amount

% of
Total

Commercial business

$

746,425

16.1

%

$

738,307

15.8

%

Commercial mortgage–construction

513,615

11.1

488,558

10.5

Commercial mortgage–multifamily

578,731

12.5

588,732

12.7

Commercial mortgage–non-owner occupied

922,628

19.9

942,219

20.2

Commercial mortgage–owner occupied

316,781

6.9

322,776

6.9

Total commercial mortgage

2,331,755

50.4

2,342,285

50.3

Total commercial

3,078,180

66.5

3,080,592

66.1

Residential real estate loans

652,861

14.1

657,001

14.1

Residential real estate lines

74,779

1.6

75,121

1.6

Consumer indirect

787,888

17.1

807,310

17.4

Other consumer

33,879

0.7

37,842

0.8

Total consumer

1,549,407

33.5

1,577,274

33.9

Total loans

4,627,587

100.0

%

4,657,866

100.0

%

Less: Allowance for credit losses–loans

44,661

47,386

Total loans, net

$

4,582,926

$

4,610,480

Total commercial loans of $3.08 billion represented 67% of total loans as of March 31, 2026, compared to $3.08 billion, or 66% of total loans as of December 31, 2025. Commercial business loans of $746.4 million, or 16% of total loans, were up $8.1 million, or 1%, from December 31, 2025, primarily due to organic growth, and total commercial mortgage loans of $2.33 billion, or 50% of total loans, were down $10.5 million, from $2.34 billion as of December 31, 2025. The decrease in total commercial mortgage loans was attributable to decreases in non-owner occupied, multifamily, and owner occupied loans, partially offset by increases in construction loans. As of March 31, 2026, commercial real estate (“CRE”) loans made up approximately 67% of total commercial loans, and 45% of total loans, commercial and industrial loans approximated 28% of total commercial loans, and 18% of total loans, and business banking unit loans were approximately 5% of total commercial loans and 3% of total loans. Our CRE committed credit exposure at March 31, 2026 primarily related to approximately 45% multi-family, 20% office, 9% retail, 8% land, 8% hospitality, 5% industrial property, and 2% home builder properties. Approximately 72% of our office exposure at March 31, 2026, or 18% of our total CRE exposure related to Class B or medical office space. More than 70% of our office and 90% of our multifamily CRE loans have full or limited personal or corporate recourse.

Total consumer loans of $1.55 billion, or 34% of total loans at March 31, 2026, decreased $27.9 million from December 31, 2025. Consumer loans at March 31, 2026 were comprised of residential real estate loans and lines of credit of $727.6 million, or 16% of total loans, consumer indirect loans of $787.9 million, or 17% of total loans, and other consumer loans of $33.9 million, or 1% of total loans. During the first quarter of 2026, we originated $68.1 million in indirect automobile loans with a mix of approximately 27% new automobile and 73% used automobile loans. This compares with the $89.1 million originated of indirect automobile loans with a mix of approximately 27% new automobile and 73% used automobile loans for the first quarter of 2025. Origination volumes and the mix of new and used vehicles financed fluctuate depending on general market conditions.

Loans Held for Sale and Loans Serviced for Others

Loans held for sale (not included in the loan portfolio composition table) were entirely comprised of residential real estate loans and totaled $1.0 million and $3.4 million as of March 31, 2026 and December 31, 2025, respectively.

We sell certain qualifying newly originated or refinanced residential real estate loans on the secondary market. Residential real estate loans serviced for others, which are not included in the consolidated statements of financial condition, amounted to $297.8 million and $293.3 million as of March 31, 2026 and December 31, 2025, respectively.

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MANAGEMENT'S DISCUSSION AND ANALYSIS

Allowance for Credit Losses–Loans

The following table summarizes the activity in the allowance for credit losses–loans for the periods indicated (dollars in thousands).

Credit Loss – Loans Analysis

Three months ended
March 31,

2026

2025

Allowance for credit losses – loans, beginning of period

$

47,386

$

48,041

Net charge-offs (recoveries):

Commercial business

2,990

57

Commercial mortgage–construction

—

(10

)

Commercial mortgage–multifamily

—

—

Commercial mortgage–non-owner occupied

(1

)

(1

)

Commercial mortgage–owner occupied

(1

)

(1

)

Residential real estate loans

19

41

Residential real estate lines

(3

)

—

Consumer indirect

1,850

2,149

Other consumer

226

124

Total net charge-offs

5,080

2,359

Provision for credit losses–loans

2,355

3,292

Allowance for credit losses–loans, end of period

$

44,661

$

48,974

Net loan charge-offs (recoveries) to average loans (annualized):

Commercial business

1.65

%

0.03

%

Commercial mortgage–construction

0.00

%

0.00

%

Commercial mortgage–multifamily

0.00

%

0.00

%

Commercial mortgage–non-owner occupied

0.00

%

0.00

%

Commercial mortgage–owner occupied

0.00

%

0.00

%

Residential real estate loans

0.01

%

0.03

%

Residential real estate lines

-0.02

%

0.00

%

Consumer indirect

0.94

%

1.03

%

Other consumer

2.61

%

1.19

%

Total loans

0.44

%

0.21

%

Allowance for credit losses–loans to total loans

0.97

%

1.08

%

Allowance for credit losses–loans to nonaccrual loans

116

%

122

%

Allowance for credit losses–loans to non-performing loans

116

%

122

%

Net charge-offs of $5.1 million for the first quarter of 2026 represented 0.44% of average loans on an annualized basis compared to net charge-offs of $2.4 million, or 0.21%, of average loans for the first quarter of 2025. The increase in net charge-offs in the first quarter of 2025 is primarily driven by the partial charge-off of a previously disclosed commercial business relationship place on nonaccrual status in 2023 for which a specific reserve was in place. The allowance for credit losses–loans was $44.7 million at March 31, 2026, compared with $49.0 million at March 31, 2025. The decrease in allowance for credit losses–loans was due to a combination of factors, including a decrease in consumer indirect loan balances, lower loss rates due to a higher prepayment assumptions and lower qualitative factors that are primarily quantitatively informed by historical data. The ratio of the allowance for credit losses–loans to total loans was 0.97% at March 31, 2026 and 1.08% at March 31, 2025. The ratio of allowance for credit losses–loans to non-performing loans was 116% at March 31, 2026, compared with 122% at March 31, 2025. Non-performing loans increased $2.7 million to $38.5 million at March 31, 2026, compared to $35.8 million at March 31, 2025. The increase in non-performing loans primarily reflects a well-collateralized commercial business loan that moved to nonaccrual status in the first quarter of 2026, offset in part by the partial charge-off of the previously disclosed commercial business relationship.

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MANAGEMENT'S DISCUSSION AND ANALYSIS

The following table sets forth the allocation of the allowance for credit losses–loans by loan category as of the dates indicated (dollars in thousands). The allocation is made for analytical purposes and is not necessarily indicative of the categories in which actual losses may occur. The total allowance is available to absorb losses from any segment of the loan portfolio.

Allowance for Credit Losses–Loans by Loan Category

March 31, 2026

December 31, 2025

Credit Loss Allowance

Percentage of Loans By Category to Total Loans

Credit Loss Allowance

Percentage of Loans By Category to Total Loans

Commercial business

$

7,015

16.1

%

$

9,568

15.8

%

Commercial mortgage–construction

4,753

11.1

4,425

10.5

Commercial mortgage–multifamily

2,773

12.5

3,316

12.7

Commercial mortgage–non-owner occupied

12,226

19.9

10,494

20.2

Commercial mortgage–owner occupied

2,786

6.9

3,380

6.9

Residential real estate loans

3,939

14.1

3,511

14.1

Residential real estate lines

767

1.6

778

1.6

Consumer indirect

10,152

17.1

11,554

17.4

Other consumer

250

0.7

360

0.8

Total

$

44,661

100.0

%

$

47,386

100.0

%

Loans not analyzed for a specific reserve are segmented into “pools” of loans based on their homogeneous risk characteristics, including purpose, tenor, amortization, repayment source, payment frequency, collateral and recourse. Once loans have been segmented into pools, a loss rate is applied to the amortized cost basis. This is referred to as the “pooled loan” component of the allowance for credit losses estimate. Loans are divided into nine portfolio segments of loans including Commercial Business, Commercial Mortgage–Construction, Commercial Mortgage–Multifamily, Commercial Mortgage–Non-Owner Occupied, Commercial Mortgage–Owner Occupied, Residential Real Estate Loans, Residential Real Estate Lines of Credit, Consumer Indirect Loans, and Other Consumer Loans. The allowance for credit losses for pooled loans estimate is based upon periodic review of the collectability of the loans quantitatively correlating historical loan experience with reasonable and supportable forecasts using forward looking information. Adjustments to the quantitative evaluation may be made for differences in current or expected qualitative risk characteristics such as changes in underwriting standards, delinquency level, regulatory environment, economic condition, Company management and the status of portfolio administration including our Loan Review function. We establish a specific reserve for individually evaluated loans which do not share similar risk characteristics with the loans included in the forecasted allowance for credit losses. These individually evaluated loans are removed from the pooling approach discussed above for the forecasted allowance for credit losses, and include nonaccrual loans, and other loans deemed appropriate by management, collectively referred to as collateral dependent loans. See Note 4, Loans, of the notes to the consolidated financial statements for further details on collateral dependent loans. Based on this analysis, we believe the allowance for credit losses is adequate as of March 31, 2026.

Assessing the adequacy of the allowance for credit losses–loans involves substantial uncertainties and is based upon management’s evaluation of the amounts required to meet estimated charge-offs in the loan portfolio after weighing a variety of factors, including the risk profile of our loan products and customers. Factors beyond our control, however, such as general national and local economic conditions, can adversely impact the adequacy of the allowance for credit losses. As a result, no assurance can be given that adverse economic conditions or other circumstances will not result in increased losses in the portfolio or that the allowance for credit losses will be sufficient to meet actual loan losses.

The adequacy of the allowance for credit losses–loans is subject to ongoing management review. While management evaluates currently available information in establishing the allowance for credit losses–loans, future adjustments to the allowance may be necessary if conditions differ substantially from the assumptions used in making the evaluations. In addition, various regulatory agencies, as an integral part of their examination process, periodically review a financial institution’s allowance for credit losses–loans. Such agencies may require the financial institution to increase the allowance based on their judgments about information available to them at the time of their examination.

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MANAGEMENT'S DISCUSSION AND ANALYSIS

Non-Performing Assets and Potential Problem Loans

The table below summarizes our non-performing assets at the dates indicated (dollars in thousands).

Non-Performing Assets

March 31,
2026

December 31,
2025

Nonaccrual loans:

Commercial business

$

6,698

$

4,039

Commercial mortgage–construction

20,520

20,321

Commercial mortgage–multifamily

540

540

Commercial mortgage–non-owner occupied

—

—

Commercial mortgage–owner occupied

983

1,095

Residential real estate loans

7,434

6,443

Residential real estate lines

431

374

Consumer indirect

1,753

2,155

Other consumer

102

118

Total nonaccrual loans

38,461

35,085

Accruing loans 90 days or more delinquent

14

670

Total non-performing loans

38,475

35,755

Foreclosed assets

552

94

Total non-performing assets

$

39,027

$

35,849

Nonaccrual loans to total loans

0.83

%

0.75

%

Non-performing loans to total loans

0.83

%

0.77

%

Non-performing assets to total assets

0.62

%

0.57

%

Non-performing assets include non-performing loans and foreclosed assets. Non-performing assets at March 31, 2026 were $39.0 million, an increase of $3.2 million from the $35.8 million balance at December 31, 2025. The primary component of non-performing assets is non-performing loans, which were $38.5 million or 0.83% of total loans at March 31, 2026 and $35.8 million or 0.77% of total loans at December 31, 2025. The increase in non-performing loans reflects a well-collateralized commercial business loan that moved to nonaccrual status in the first quarter of 2026, offset in part by the partial charge-off of a previously disclosed commercial business relationship.

Approximately $1.0 million, or 3%, of the $38.5 million in non-performing loans as of March 31, 2026 were current with respect to payment of principal and interest but were classified as non-accruing because repayment in full of principal and/or interest was uncertain.

Foreclosed assets consist of real property formerly pledged as collateral for loans, which we have acquired through foreclosure proceedings or acceptance of a deed in lieu of foreclosure. We had $552 thousand and $94 thousand of properties representing foreclosed asset holdings at March 31, 2026 and December 31, 2025, respectively.

Potential problem loans are loans that are currently performing, but information known about possible credit problems of the borrowers causes us to have concern as to the ability of such borrowers to comply with the present loan payment terms and may result in disclosure of such loans as non-performing at some time in the future. These loans remain in a performing status due to a variety of factors, including payment history, the value of collateral supporting the credits, and/or personal or government guarantees. We consider loans classified as substandard, which continue to accrue interest, to be potential problem loans. We identified $32.3 million and $27.6 million in loans that continued to accrue interest which were classified as substandard as of March 31, 2026 and December 31, 2025, respectively.

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MANAGEMENT'S DISCUSSION AND ANALYSIS

Contractual Loan Maturity Schedule

The following table summarizes the contractual maturities of our loan portfolio at March 31, 2026. Loans, net of deferred loan origination costs, include principal amortization and non-accruing loans. Demand loans having no stated schedule of repayment or maturity and overdrafts as reported as due in one year or less (in thousands).

Due in less
than one
year

Due from
one to
five years

Due from
five to
fifteen years

Due after
fifteen years

Total

Commercial business

$

353,282

$

289,780

$

80,465

$

22,898

$

746,425

Commercial mortgage–construction

255,411

253,472

3,654

1,078

513,615

Commercial mortgage–multifamily

139,472

182,380

245,493

11,386

578,731

Commercial mortgage–non-owner occupied

97,442

411,226

395,859

18,101

922,628

Commercial mortgage–owner occupied

4,845

112,315

185,592

14,029

316,781

Residential real estate loans

12,592

11,355

144,815

484,099

652,861

Residential real estate lines

22

199

7,151

67,407

74,779

Consumer indirect (1)

6,493

431,803

347,391

2,201

787,888

Other consumer

3,354

8,215

9,573

12,737

33,879

Total loans

$

872,913

$

1,700,745

$

1,419,993

$

633,936

$

4,627,587

Loans maturing after one year:

With a predetermined interest rate

Commercial business

$

103,961

$

43,955

$

15,308

$

163,224

Commercial mortgage–construction

29,523

3,654

913

34,090

Commercial mortgage–multifamily

77,230

77,377

484

155,091

Commercial mortgage–non-owner occupied

160,562

207,808

3,229

371,599

Commercial mortgage–owner occupied

59,387

67,742

—

127,129

Residential real estate loans

11,040

141,891

294,992

447,923

Residential real estate lines

—

—

—

—

Consumer indirect (1)

431,803

347,391

2,201

781,395

Other consumer

8,215

9,569

12,638

30,422

With a floating or adjustable rate

Commercial business

185,819

36,510

7,590

229,919

Commercial mortgage–construction

223,949

—

165

224,114

Commercial mortgage–multifamily

105,150

168,116

10,902

284,168

Commercial mortgage–non-owner occupied

250,664

188,051

14,872

453,587

Commercial mortgage–owner occupied

52,928

117,850

14,029

184,807

Residential real estate loans

315

2,924

189,107

192,346

Residential real estate lines

199

7,151

67,407

74,757

Consumer indirect (1)

—

—

—

—

Other consumer

—

4

99

103

Total loans maturing after one year

$

1,700,745

$

1,419,993

$

633,936

$

3,754,674

_____________

(1) Amounts include prepayment assumptions based on actual historical experience.

57


Table of Contents

MANAGEMENT'S DISCUSSION AND ANALYSIS

FUNDING ACTIVITIES

Deposits

The following table summarizes the composition of our deposits at the dates indicated (dollars in thousands):

Deposit Composition

March 31, 2026

December 31, 2025

Amount

% of
Total

Amount

% of
Total

Noninterest-bearing demand

$

953,397

17.8

%

$

962,724

18.5

%

Interest-bearing demand

744,690

14.0

672,323

12.9

Savings and money market

1,984,048

37.2

1,884,801

36.2

Time deposits

1,655,746

31.0

1,686,500

32.4

Total deposits

$

5,337,881

100.0

%

$

5,206,348

100.0

%

We offer a variety of deposit products designed to attract and retain customers, with the primary focus on building and expanding long-term relationships. At March 31, 2026, total deposits were $5.34 billion, representing an increase of $131.5 million, or 3%, from December 31, 2025. The increase was primarily driven by seasonally higher public deposit balances and an increase in reciprocal deposits, partially offset by a decrease in non-public deposits. Time deposits were approximately 31% and 32% of total deposits at March 31, 2026 and December 31, 2025, respectively.

Non-public deposits, the largest component of our funding sources, totaled $3.11 billion and $3.16 billion at March 31, 2026 and December 31, 2025, respectively, and represented 58% and 61% of total deposits as of each date, respectively. We have managed this segment of funding through a strategy of competitive pricing that minimizes the number of customer relationships that have only a single service high-cost deposit account.

As an additional source of funding, we offer a variety of public (municipal) deposit products to the towns, villages, counties and school districts within our market area. Public deposits generally range from 20% to 30% of our total deposits. There is a high degree of seasonality in this component of funding because the level of deposits varies with the seasonal cash flows for these public customers. We maintain the necessary levels of short-term liquidity to accommodate the seasonality associated with public deposits. Total public deposits were $1.25 billion and $1.09 billion at March 31, 2026 and December 31, 2025, respectively, and represented 24% and 21% of total deposits as of each date, respectively.

We also participate in reciprocal deposit programs, which enable depositors to receive FDIC insurance coverage for deposits otherwise exceeding the maximum insurable amount. Through these programs, deposits in excess of the maximum insurable amount are placed with multiple participating financial institutions. Reciprocal deposits totaled $853.6 million at March 31, 2026, compared to $829.2 million at December 31, 2025, as this product has been an attractive option for customers with more than $250 thousand on deposit, desiring FDIC insurance. Reciprocal deposits represented 16% of total deposits as of each date.

Brokered deposits totaled $125.2 million at March 31, 2026 and December 31, 2025, and represented 2% of total deposits as of each date. As of March 31, 2026 and December 31, 2025, $75.2 million of interest-bearing demand deposits and $50.0 million of time deposits were brokered deposit accounts.

As of March 31, 2026 and December 31, 2025, the aggregate amount of estimated uninsured deposits (deposits in amounts greater than $250 thousand, which is the maximum amount for federal deposit insurance) was $2.41 billion, or 45% of total deposits, and $2.26 billion, or 43% of total deposits, respectively. The portion of our time deposits by account that were in excess of the FDIC insurance limit was $402.1 million and $394.2 million at March 31, 2026 and December 31, 2025, respectively. The maturities of our uninsured time deposits at March 31, 2026 were as follows: $153.0 million in three months or less; $83.9 million between three months and six months; $66.9 million between six months and one year; and $98.3 million over one year. Approximately $1.19 billion and $1.03 billion of reciprocal and public deposits, characterized as preferred deposits for FDIC call report purposes, were collateralized by government-backed securities as of March 31, 2026 and December 31, 2025, respectively. As of March 31, 2026 and December 31, 2025, estimated uninsured nonpublic deposits were approximately 23% and 24% of total deposits, respectively.

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Table of Contents

MANAGEMENT'S DISCUSSION AND ANALYSIS

Borrowings

The Company classifies borrowings as short-term or long-term in accordance with the original terms of the applicable agreement. Outstanding borrowings consisted of the following as of the dates indicated (in thousands):

March 31,

December 31,

2026

2025

Short-term borrowings:

FHLB

$

114,000

$

109,000

Long-term borrowings:

FHLB

—

50,000

Subordinated notes, net

78,621

143,653

Total long-term borrowings

78,621

193,653

Total borrowings

$

192,621

$

302,653

Short-term Borrowings

Short-term Federal Home Loan Bank (“FHLB”) borrowings have original maturities of less than one year and include overnight borrowings which we typically utilize to address short term funding needs as they arise. Short-term FHLB borrowings at March 31, 2026 and December 31, 2025 totaled $114.0 million and $109.0 million, respectively. The FHLB borrowings are collateralized by securities from the Company’s investment portfolio and certain qualifying loans. Short-term FHLB borrowings have original maturities of less than one year and include overnight borrowings which we typically utilize to address short-term funding needs as they arise. Short-term borrowings and brokered deposits have historically been utilized to manage the seasonality of public deposits. At March 31, 2026 and December 31, 2025, our short-term borrowings had a weighted average rate of 3.88% and 3.96%, respectively. We continue to be proactive in managing funding costs and reducing short-term borrowings.

As of March 31, 2026, $50.0 million of the short-term borrowings balance was designated as a cash-flow hedge, which became effective in April 2022, at a fixed rate of 0.787%, and $25.0 million was designated as a cash-flow hedge, which became effective in May 2023, at a fixed rate of 3.4615%. In the first quarter of 2026, we repaid $30.0 million in short-term borrowings, which was designated as a cash-flow hedge, which became effective in January 2023, at a fixed rate of 3.669% which expired on January 24, 2026 and was not subsequently renewed.

We have credit capacity with the FHLB and can borrow through facilities that include amortizing and term advances or repurchase agreements. We had approximately $280.2 million of immediate credit capacity with the FHLB, and approximately $919.9 million in secured borrowing capacity at the FRB discount window, none of which was outstanding at March 31, 2026. The FHLB and FRB credit capacity is collateralized by securities from our investment portfolio and certain qualifying loans. As of March 31, 2026, loans pledged also served as collateral for letters of credit issued through the FHLB for the benefit of uninsured public funds deposits totaling $269.3 million. We had $155.0 million of credit available under unsecured federal funds purchased lines with various banks as of March 31, 2026, with no amounts outstanding. Additionally, we had approximately $42.0 million of unencumbered liquid securities available for pledging at March 31, 2026.

Long-term Borrowings

We had a long-term advance payable to FHLB of $50.0 million, which matured and was repaid on January 20, 2026, and bore interest at a fixed rate of 4.05%.

On December 11, 2025, we completed a private placement of $80.0 million in aggregate principal of fixed-to-floating rate subordinated notes to qualified institutional buyers and institutional accredited investors that were subsequently exchanged for subordinated notes with substantially the same terms (the “2025 Notes”) registered under the Securities Act of 1933, as amended (the “Securities Act”) pursuant to registration rights agreements with the purchasers of the 2025 Notes. The 2025 Notes have a maturity date of December 15, 2035, and bear interest, payable semi-annually, at the rate of 6.50% per annum until December 15, 2030. Commencing on that date, the interest rate will reset quarterly to an interest rate per annum equal to the then current three-month Secured Overnight Financial Rate (“SOFR”) plus 312 basis points, payable quarterly until maturity. We are entitled to repay the 2025 Notes, in whole or in part, at any time on or after December 15, 2030, and to prepay the 2025 Notes in whole or in part at any time upon certain other specified events. The 2025 Notes qualify as Tier 2 capital for regulatory purposes. We used the net proceeds to redeem the $65.0 million of outstanding debt issuances from 2015 and 2020, at the first call date of 2026, as well as for general corporate purposes including repurchasing shares of the Company’s common stock under our 2025 Share Repurchase Program.

On October 7, 2020, we completed a private placement of $35.0 million in aggregate principal amount of fixed-to-floating rate subordinated notes to qualified institutional buyers and accredited institutional investors that were subsequently exchanged for subordinated notes with substantially the same terms (the “2020 Notes”) registered under the Securities Act of 1933, as amended. The 2020 Notes had a maturity date of October 15, 2030 and bore interest, payable semi-annually, at the rate of 4.375% per annum, until October 15, 2025, at which date the interest rate began repricing quarterly to an interest rate per annum equal to the then current three-month SOFR plus 4.265%, payable quarterly until maturity. The 2020 Notes became redeemable by us, in whole or in part, on any interest payment date on or after October 15, 2025, and were redeemed by us in whole in January 2026.

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MANAGEMENT'S DISCUSSION AND ANALYSIS

On April 15, 2015, we issued $40.0 million of subordinated notes (the “2015 Notes”) in a registered public offering. The 2015 Notes bore interest at a fixed rate of 6.0% per year, payable semi-annually, for the first 10 years. From April 15, 2025 to the April 15, 2030 maturity date, the interest rate will reset quarterly to an annual interest rate equal to the then current three-month CME Term SOFR plus 4.20561%. The 2015 Notes became redeemable by us at any quarterly interest payment date on or after April 15, 2025 to maturity at par, plus accrued and unpaid interest. The 2015 Notes qualified as Tier 2 capital for regulatory purposes. In April 2025, we called $10.0 million of the 2015 Notes, and in January 2026 we redeemed the remaining $30.0 million.

LIQUIDITY AND CAPITAL MANAGEMENT

Liquidity

We continue to actively monitor our liquidity profile and funding concentrations in accordance with our Board of Directors (“Board”) approved Liquidity Policy. Management is actively monitoring customer activity by way of commercial and consumer line of credit utilization, as well as deposit flows. As of March 31, 2026, all structural liquidity ratios and early warning indicators remain in compliance with what we believe are ample funding sources available in the event of a stress scenario.

The objective of maintaining adequate liquidity is to assure that we meet our financial obligations. These obligations include the withdrawal of deposits on demand or at their contractual maturity, the repayment of matured borrowings, the ability to fund new and existing loan commitments and the ability to take advantage of new business opportunities. We achieve liquidity by maintaining a strong base of both core customer funds and maturing short-term assets; we also rely on our ability to sell or pledge securities and lines-of-credit, and our overall ability to access the financial and capital markets.

Liquidity for the Bank is managed through the monitoring of anticipated changes in loans, the investment portfolio, core deposits and wholesale funds. The strength of the Bank’s liquidity position is a result of its base of core customer deposits. These core deposits are supplemented by wholesale funding sources that include credit lines with other banking institutions, the FHLB, the FRB, and brokered deposit relationships.

The primary source of our non-deposit short-term borrowings is FHLB advances, of which $114.0 million were outstanding at March 31, 2026. In addition to this amount, we have additional collateralized wholesale borrowing capacity of approximately $1.36 billion as of March 31, 2026 from various funding sources which include the FHLB, the FRB and commercial banks that we can use to fund lending activities, liquidity needs, and/or to adjust and manage our asset and liability position.

The Parent’s funding requirements consist primarily of dividends to shareholders, debt service, income taxes, operating expenses, funding of non-bank subsidiaries, repurchases of our stock, and acquisitions. The Parent obtains funding to meet obligations from dividends received from the Bank, net taxes collected from subsidiaries included in the federal consolidated tax return, and the issuance of debt and equity securities. In addition, the Parent maintains a revolving line of credit with a commercial bank for an aggregate amount of up to $20.0 million, all of which was available at March 31, 2026. The line of credit has a one-year term and matures in May 2026. Funds drawn would be used for general corporate purposes and backup liquidity.

Cash and cash equivalents were $85.5 million as of March 31, 2026, up $23.3 million from $108.8 million as of December 31, 2025. During the three months ended March 31, 2026, net cash provided by operating activities totaled $23.7 million and the principal source of operating activity cash flow was net income adjusted for noncash income and expense items. Net cash used in investing activities totaled $55.8 million, which primarily consisted of $80.3 million of net purchases of investment securities, partially offset by inflows of $25.2 million from the net decrease in loans. Net cash provided by financing activities of $8.8 million million was attributed to a $131.5 million net increase in deposits and a $5.0 million increase in short-term borrowings, partially offset by a $115.0 million net decrease in long-term borrowings, $6.6 million in dividend payments, and $6.1 million in stock repurchases.

Capital Management

We actively manage capital, commensurate with our risk profile, to enhance shareholder value. We also seek to maintain capital levels for the Company and the Bank at amounts in excess of the regulatory “well-capitalized” thresholds. Periodically, we may respond to market conditions by implementing changes to our overall balance sheet positioning to manage our capital position.

Banks and financial holding companies are subject to various regulatory capital requirements administered by state and federal banking agencies. Failure to meet minimum capital requirements can result in certain mandatory and possibly additional discretionary actions by regulators that, if undertaken, could have a direct material impact on our consolidated financial statements. Capital adequacy guidelines and, additionally for banks, prompt corrective action regulations, involve quantitative measures of assets, liabilities, and certain off-balance-sheet items calculated under regulatory accounting practices. Capital amounts and classifications are also subject to qualitative judgments by regulators about components, risk weighting and other factors.

In September 2025, the Board approved a share repurchase program for up to 1,006,379 shares of its common stock, or approximately 5% of the Company’s then outstanding common shares. The new share repurchase program replaced and terminated the prior share repurchase program authorized by the Board in June 2022. The repurchase program does not obligate us to purchase any shares and it may be extended, modified, or discontinued at any time. During the three months ended March 31, 2026, the Company repurchased 163,197 common shares at an average price of $31.50 per share. As of March 31, 2026, 503,313 shares remain available for repurchase under this program.

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MANAGEMENT'S DISCUSSION AND ANALYSIS

Shareholders’ equity was $631.7 million at March 31, 2026, an increase of $2.8 million from $628.9 million at December 31, 2025, primarily due to net income, net of dividends, retained in the three months ended March 31, 2026, partially offset by an increase in accumulated other comprehensive loss of $6.3 million during the three months ended March 31, 2026 due primarily to an increase in net unrealized losses on available for sale securities, and $6.1 million of share repurchases.

The FRB and FDIC have adopted a system using risk-based capital guidelines to evaluate the capital adequacy of banks and bank holding companies on a consolidated basis. As of March 31, 2026, the Company’s capital levels remained characterized as “well-capitalized” under the Basel Committee on Banking Supervision’s (“BCBS”) capital guidelines for U.S. banks. See the “Basel III Capital Rules” section below for further discussion.

The following table reflects the ratios and their components (dollars in thousands):

March 31,

December 31,

2026

2025

Common shareholders’ equity

$

614,385

$

611,569

Less:

Goodwill and other intangible assets

57,342

57,002

Net unrealized loss on investment securities (1)

(32,724

)

(26,531

)

Hedging derivative instruments

1,189

1,329

Net periodic pension and postretirement benefits plan adjustments

(7,726

)

(7,754

)

Other

(66

)

(74

)

Common Equity Tier 1 (“CET1”) Capital

596,370

587,597

Plus:

Preferred stock

17,285

17,285

Tier 1 Capital

613,655

604,882

Plus:

Qualifying allowance for credit losses

50,045

52,886

Subordinated Notes

78,621

130,653

Total regulatory capital

$

742,321

$

788,421

Adjusted average total assets (for leverage capital purposes)

$

6,202,097

$

6,240,934

Total risk-weighted assets

$

5,242,906

$

5,290,738

Regulatory Capital Ratios

Tier 1 Leverage (Tier 1 capital to adjusted average assets)

9.89

%

9.69

%

CET1 Capital (CET1 capital to total risk-weighted assets)

11.37

%

11.11

%

Tier 1 Capital (Tier 1 capital to total risk-weighted assets)

11.70

%

11.43

%

Total Risk-Based Capital (Total regulatory capital to total risk-weighted assets)

14.16

%

14.90

%

(1) Includes unrealized gains and losses related to the Company’s reclassification of available for sale investment securities to the held to maturity category.

Basel III Capital Rules

Under the Basel III Capital Rules, the current minimum capital ratios, including an additional capital conservation buffer applicable to the Company and the Bank, are:

•
7.0% CET1 to risk-weighted assets;
•
8.5% Tier 1 capital (that is, CET1 plus Additional Tier 1 capital) to risk-weighted assets; and
•
10.5% Total capital (that is, Tier 1 capital plus Tier 2 capital) to risk-weighted assets.

Banking institutions with a capital conservation buffer below the minimum level will face constraints on dividends, equity repurchases, and compensation based on the amount of the shortfall. The Basel III Capital Rules also provide for a “countercyclical capital buffer” that is applicable to only certain covered institutions and does not have any current applicability to the Company or the Bank. Strict eligibility criteria for regulatory capital instruments were also implemented under the Basel III Capital Rules. As of March 31, 2026, the Company and Bank’s capital levels remained characterized as “well capitalized” under the Basel III rules, including the additional capital conversion buffer.

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MANAGEMENT'S DISCUSSION AND ANALYSIS

The following table presents actual and required capital ratios as of March 31, 2026 and December 31, 2025, for the Company and the Bank under the Basel III Capital Rules. Capital levels required to be considered well capitalized are based upon prompt corrective action regulations, under the Basel III Capital Rules (dollars in thousands):

Required to be

Minimum Capital

Considered Well

Actual

Required – Basel III

Capitalized

Amount

Ratio

Amount

Ratio

Amount

Ratio

March 31, 2026

Tier 1 leverage:

Company

$

613,655

9.89

%

$

248,084

4.00

%

$

310,105

5.00

%

Bank

663,439

10.73

247,259

4.00

309,074

5.00

CET1 capital:

Company

596,370

11.37

367,003

7.00

340,789

6.50

Bank

663,439

12.71

365,413

7.00

339,312

6.50

Tier 1 capital:

Company

613,655

11.70

445,647

8.50

419,432

8.00

Bank

663,439

12.71

443,716

8.50

417,615

8.00

Total capital:

Company

742,321

14.16

550,505

10.50

524,921

10.00

Bank

713,484

13.67

548,119

10.50

522,018

10.00

December 31, 2025

Tier 1 leverage:

Company

$

604,882

9.69

%

$

249,637

4.00

%

$

312,047

5.00

%

Bank

649,202

10.44

248,832

4.00

311,041

5.00

CET1 capital:

Company

587,597

11.11

370,352

7.00

343,989

6.50

Bank

649,202

12.32

368,762

7.00

342,422

6.50

Tier 1 capital:

Company

604,882

11.43

449,713

8.50

423,259

8.00

Bank

649,202

12.32

447,782

8.50

421,442

8.00

Total capital:

Company

788,421

14.90

555,527

10.50

529,074

10.00

Bank

702,088

13.33

553,143

10.50

526,803

10.00

Dividend Restrictions

In the ordinary course of business, the Company is dependent upon dividends from the Bank to provide funds for the payment of dividends to shareholders and to provide for other cash requirements. Banking regulations may limit the amount of dividends that may be paid. Approval by regulatory authorities is required if the effect of dividends declared would cause the regulatory capital of the Bank to fall below specified minimum levels. Approval is also required if dividends declared exceed the net profits for that year combined with the retained net profits for the preceding two years.

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ITEM 3. Quantitative and Qualitative Disclosures About Market Risk

Market risk refers to the potential impact on earnings or capital arising from movements in interest rates. The Bank’s market risk management framework has been developed to control both short-term and long-term exposure within the Board-approved policy limits and is monitored by the Asset-Liability Management Committee and the Board. Quantitative and qualitative disclosures about market risk were presented at December 31, 2025 in Item 7A of the Company’s Annual Report on Form 10-K for the year ended December 31, 2025, as filed with the Securities and Exchange Commission on March 9, 2026. The following is an update of the discussion provided therein.

Portfolio Composition

There was no material change in the composition of assets, deposit liabilities or borrowings from December 31, 2025 to March 31, 2026. See the section titled “Analysis of Financial Condition” in Part I, Item 2, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” for a discussion of asset, deposit and borrowing activity during the period.

Net Interest Income at Risk

A primary tool used to manage interest rate risk is “rate shock” simulation to measure the rate sensitivity. Rate shock simulation is a modeling technique used to estimate the impact of changes in rates on net interest income as well as economic value of equity.

Net interest income at risk is measured by estimating the changes in net interest income resulting from instantaneous and sustained parallel shifts in interest rates of different magnitudes over a period of 12 months. The following table sets forth the estimated changes to net interest income over the 12-month period ending March 31, 2027, assuming instantaneous changes in interest rates for the given rate shock scenarios (dollars in thousands):

Changes in Interest Rate

-300 bp

-200 bp

-100 bp

+100 bp

Estimated change in net interest income

$

(14,412

)

$

(9,278

)

$

(4,410

)

$

2,720

% Change

-6.77

%

-4.36

%

-2.07

%

1.28

%

In the rising rate scenarios, the static model results indicate that net interest income is modeled to increase compared to the flat rate scenario over a one-year time frame. This is a combination of an increase across the entire deposit portfolio, which has decreased wholesale borrowings, and the higher cost associated with the borrowings. This simulation does not consider balance sheet growth or a change in the balance sheet mix. As intermediate and longer-term assets continue to mature and are replaced at higher yields, net interest income should improve over the longer-term time frame. Model results in the declining rate scenario show a decrease in net interest income due to a combination of increases in the yield curve, as well as increases in higher paying public and nonpublic deposits, which will reprice downward slower due to market deposit competition.

In addition to the changes in interest rate scenarios listed above, other scenarios are typically modeled to measure interest rate risk. These scenarios vary depending on the economic and interest rate environment. Furthermore, given the static balance sheet approach, retained earnings are considered to be reinvested in a noninterest earning asset.

The simulation referenced above is based on our assumption as to the effect of interest rate changes on assets and liabilities and assumes a parallel shift of the yield curve. It also includes certain assumptions about the future pricing of loans and deposits in response to changes in interest rates. Further, it assumes that delinquency rates would not change as a result of changes in interest rates, although there can be no assurance that this will be the case. While this simulation is a useful measure as to net interest income at risk due to a change in interest rates, it is not a forecast of future results, does not measure the effect of changing interest rates on noninterest income and is based on many assumptions that, if changed, could cause a different outcome.

Economic Value of Equity at Risk

The economic (or “fair”) value of financial instruments on our balance sheet will also vary under the interest rate scenarios previously discussed. This variance is measured by simulating changes in our economic value of equity (“EVE”), which is calculated by subtracting the estimated fair value of liabilities from the estimated fair value of assets. Fair values for financial instruments are estimated by discounting projected cash flows (principal and interest) at current replacement rates for each account type, while fair values of non-financial assets and liabilities are assumed to equal book value and do not vary with interest rate fluctuations. An economic value simulation is a static measure for balance sheet accounts at a given point in time, but this measurement can change substantially over time as the characteristics of our balance sheet evolve and as interest rate and yield curve assumptions are updated.

The amount of change in economic value under different interest rate scenarios depends on the characteristics of each class of financial instrument, including the stated interest rate or spread relative to current market rates or spreads, the likelihood of prepayment, whether the rate is fixed or floating, and the maturity date of the instrument. As a rule, fixed-rate financial assets become more valuable in declining rate scenarios and less valuable in rising rate scenarios, while fixed-rate financial liabilities gain in value as interest rates rise and lose value as interest rates decline. The longer the duration of the financial instrument, the greater the impact a rate change will have on its value. In our economic value simulations, estimated prepayments are factored in for financial instruments with stated maturity dates, and decay rates for non-maturity deposits are projected based on historical data (back-testing).

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The analysis that follows presents the estimated EVE resulting from market interest rates prevailing at a given quarter-end (“Pre-Shock Scenario”), and under other interest rate scenarios (each a “Rate Shock Scenario”) represented by immediate, permanent, parallel shifts in interest rates from those observed at March 31, 2026 and December 31, 2025 (dollars in thousands). The analysis additionally presents a measurement of the interest rate sensitivity at March 31, 2026 and December 31, 2025. EVE amounts are computed under each respective Pre-Shock Scenario and Rate Shock Scenario. An increase in the EVE amount is considered favorable, while a decline is considered unfavorable. The following table sets forth the estimated changes to EVE, assuming instantaneous changes in interest rates for the given rate shock scenarios (dollars in thousands):

March 31, 2026

December 31, 2025

Rate Shock Scenario:

EVE

Change

Percentage
Change

EVE

Change

Percentage
Change

Pre-Shock Scenario

$

868,433

$

828,292

- 300 Basis Points

931,976

$

63,543

7.32

%

885,771

$

57,479

6.94

%

- 200 Basis Points

911,076

42,643

4.91

866,824

38,532

4.65

- 100 Basis Points

889,269

20,836

2.40

847,059

18,767

2.27

+ 100 Basis Points

846,173

(22,260

)

-2.56

807,542

(20,750

)

-2.51

The Pre-Shock Scenario EVE was $868.4 million at March 31, 2026, compared to $828.3 million at December 31, 2025. The increase was driven by decreases in borrowings, with the repayment of the legacy sub-debt issuances, the maturity of long-term borrowing, and additional securities purchases. This benefit was offset by seasonal public deposit inflows shifting into higher yielding non-maturity and time deposits. The sensitivity in the down Rate Shock Scenarios to EVE was relatively flat at March 31, 2026 compared to December 31, 2025. While lower long-term borrowings supported EVE, the benefit was offset by the paydown in variable commercial loan balances, which allow for a quicker repricing in a falling rate environment.

ITEM 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

As of March 31, 2026, the Company carried out an evaluation, under the supervision and with the participation of the Company’s management, including the Company’s Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of the Company’s disclosure controls and procedures pursuant to Rule 13a-15(b), as adopted by the SEC under the Securities Exchange Act of 1934, as amended (“Exchange Act”). Based upon that evaluation, the Company’s Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures were effective as of the end of the period covered by this report.

Disclosure controls and procedures are the controls and other procedures that are designed to ensure that information required to be disclosed in the reports that the Company files or submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed in the reports that the Company files or submits under the Exchange Act is accumulated and communicated to management, including the Company’s Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.

Changes in Internal Control over Financial Reporting

There were no changes in the Company’s internal control over financial reporting that occurred during the quarter ended March 31, 2026 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.

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PART II. OTHER INFORMATION

ITEM 1. Legal Proceedings

From time to time, we are a party to or otherwise involved in legal proceedings arising out of the normal course of business. Regardless of the outcome, litigation can have an adverse impact on us because of prosecution, defense and settlement costs, unfavorable awards, diversion of management resources and other factors. Management believes that the aggregate liability, if any, arising from such litigation would not have a material adverse effect on the Company’s consolidated financial statements.

ITEM 1A. Risk Factors

During the quarter ended March 31, 2026, there have been no material changes to the risk factors as previously disclosed in our Annual Report on Form 10-K for the year ended December 31, 2025 as filed with the SEC. Additional risks not presently known to us, or that we currently deem immaterial, may also adversely affect our business, financial condition or results of operations.

ITEM 2. Unregistered Sales of Equity Securities and Use of Proceeds

In September 2025, the Board approved a share repurchase program for up to 1,006,379 shares of its common stock, or approximately 5% of the Company’s then outstanding common shares. The program will expire at the earlier of the completion of all share repurchases or a Board vote to retire the program.

The Company’s repurchases of its common stock during the first quarter of 2026 were as follows:

Issuer Purchases of Equity Securities

Period

Total Number of Shares Purchased

Average Price Paid Per Share

Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs

Maximum Number of Shares that May Yet Be Purchased Under the Plans or Programs

January 1, 2026 – January 31, 2026

163,197

$

31.50

—

506,313

February 1, 2026 – February 28, 2026

—

—

—

506,313

March 1, 2026 – March 31, 2026

—

—

—

506,313

Total

163,197

$

31.50

—

ITEM 5. Other Information

During the first quarter of 2026, none of our directors or officers adopted or terminated any contract, instruction or written plan for the purchase or sale of Company securities that was intended to satisfy the affirmative defense conditions of Rule 10b5-1(c) or any “non-Rule 10b5-1 trading arrangement,” as that term is used in SEC regulations.

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ITEM 6.Exhibits

(a)The following is a list of all exhibits filed or incorporated by reference as part of this Report:

Exhibit

Number

Description

Location

3.1

Amended and Restated Certificate of Incorporation of the Company

Incorporated by reference to Exhibits 3.1, 3.2 and 3.3 of the Form 10-K for the year ended December 31, 2008, dated March 12, 2009

3.2

Amended and Restated Bylaws of Financial Institutions, Inc.

Incorporated by reference to Exhibit 3.1 of the Form 8-K, dated June 25, 2019

31.1

Certification pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 – Principal Executive Officer

Filed Herewith

31.2

Certification pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 – Principal Financial Officer

Filed Herewith

32

Certification pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

Filed Herewith

101.INS

Inline XBRL Instance Document

101.SCH

Inline XBRL Taxonomy Extension Schema With Embedded Linkbases Document

104

Cover Page Interactive Data File (embedded within the Inline XBRL document)

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

FINANCIAL INSTITUTIONS, INC.

/s/ Martin K. Birmingham

May 4, 2026

Martin K. Birmingham

President and Chief Executive Officer

(Principal Executive Officer)

/s/ W. Jack Plants II

May 4, 2026

W. Jack Plants II

Executive Vice President and Chief Financial Officer and Treasurer

(Principal Financial Officer)

/s/ Sandra L. Byers

May 4, 2026

Sandra L. Byers

Senior Vice President and Controller

(Principal Accounting Officer)

67